At a Glance
- Tasks: Engage with customers to find their perfect broadband package and build lasting relationships.
- Company: Join a supportive and growing contact centre team focused on customer satisfaction.
- Benefits: Competitive salary, structured training, clear career progression, and a modern workplace.
- Other info: Enjoy a dynamic environment with regular feedback and opportunities for growth.
- Why this job: Make a real difference by helping customers connect while developing your skills.
- Qualifications: Experience in customer service or telesales is a plus, but full training is provided.
The predicted salary is between 25000 - 30000 £ per year.
Broadband and Connectivity We are looking for a Residential Telesales Advisor to join a supportive, growing contact centre team.
You will speak to residential customers, understand their needs, and help them choose the right broadband and connectivity package.
This role suits someone who enjoys building rapport, solving problems, and working towards clear goals with strong team support.
What You'll Be Doing You will: Speak with customers on inbound and outbound calls Understand customer needs and recommend suitable packages Build long-term customer relationships Use Salesforce to manage your pipeline Handle queries and objections professionally Work towards individual and team targets Keep accurate customer records Follow compliance and data protection standards What We're Looking For You will have: Experience in telesales, customer service, or contact centres Confidence speaking to customers on the phone Good listening and communication skills A positive, reliable attitude Willingness to learn and develop Good organisation and time management Sales experience is useful but not essential.
Full training is provided.
Desirable Experience Ideally, you will also have: Experience in telecoms, utilities, or subscriptions Experience working with commission structures Experience using CRM systems What You'll Get Competitive basic salary Structured training and ongoing coaching Clear career progression Supportive management team Modern, inclusive workplace Regular feedback and development reviews Performance Measures You will be supported to achieve: Sales quality and conversion Customer satisfaction Accurate CRM use Consistent attendance JDRCC JDR is acting as an Employment Business in relation to this vacancy.
We are an equal opportunities employer and welcome applications from individuals of all backgrounds.
We are committed to creating an inclusive environment where everyone feels valued and respected.
JDR is acting as an Employment Business in relation to this vacancy.
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Customer Care & Sales Advisor employer: JDR - Just Dynamic Recruitment
Join a reputable and growing company as a Sales Administrator in the picturesque locations of Monmouth and Lydney, where you will enjoy a supportive work culture that values strong customer relationships and teamwork. With an immediate start and a temp to perm opportunity, you will benefit from a dynamic environment that encourages personal growth and development while ensuring a safe and inclusive workplace for all employees.
Contact Details:
JDR - Just Dynamic Recruitment Recruitment Team
