At a Glance
- Tasks: Help customers find the perfect broadband packages while building great relationships.
- Company: Join a dynamic team at Jdr—Just-Dynamic-Recruitment in Rochdale.
- Benefits: Earn GBP13.84 per hour with full training and career advancement opportunities.
- Other info: Enjoy a vibrant work environment with plenty of growth potential.
- Why this job: Kickstart your career in customer care and sales with a supportive team.
- Qualifications: Customer service or telesales experience is a plus, but not required.
The predicted salary is between 28800 - 28800 £ per year.
Jdr---Just-Dynamic-Recruitment-1 is seeking a Customer Care & Sales Advisor to join their team in Rochdale. You will assist customers in choosing the right broadband and connectivity packages, emphasizing rapport-building and problem-solving.
The role includes handling customer queries, achieving targets, and maintaining records using Salesforce. Experience in customer service or telesales is preferred, but full training is provided.
The position offers a competitive salary of GBP13.84 per hour and opportunities for advancement.
Telesales & Customer Care Advisor — Grow Your Career in Rochdale employer: Jdr---Just-Dynamic-Recruitment-1
At Jdr---Just-Dynamic-Recruitment-1, we pride ourselves on fostering a supportive and dynamic work environment in Rochdale, where our Telesales & Customer Care Advisors can thrive. With a strong emphasis on employee growth, we offer comprehensive training and clear pathways for career advancement, alongside a competitive salary and a culture that values teamwork and customer satisfaction. Join us to be part of a company that not only prioritises your professional development but also encourages a positive and engaging workplace atmosphere.
Contact Details:
Jdr---Just-Dynamic-Recruitment-1 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Telesales & Customer Care Advisor — Grow Your Career in Rochdale
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jdr and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your customer service skills and experience in telesales. We recommend rehearsing answers to common interview questions so you can present yourself confidently.
✨Tip Number 3
Show off your problem-solving skills! In the role, you'll be helping customers choose the right packages, so be ready to share examples of how you've successfully resolved issues in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Telesales & Customer Care Advisor — Grow Your Career in Rochdale
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to customise your application for the Telesales & Customer Care Advisor role. Highlight any relevant experience in customer service or telesales, and don’t forget to mention your problem-solving skills and ability to build rapport!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Jdr---Just-Dynamic-Recruitment-1
✨Know Your Stuff
Before the interview, make sure you understand the basics of broadband and connectivity packages. Familiarise yourself with common customer queries and how to address them. This will show that you're proactive and genuinely interested in the role.
✨Build Rapport
Since rapport-building is key in this role, practice your communication skills. Think about how you can connect with customers over the phone. During the interview, demonstrate your ability to engage and empathise with others—this will set you apart from other candidates.
✨Showcase Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your problem-solving abilities and show that you can handle challenges effectively.
✨Familiarise Yourself with Salesforce
Even if you haven't used Salesforce before, it’s a good idea to do some research on it. Understanding how CRM systems work will help you feel more confident discussing your organisational skills and how you plan to maintain records efficiently.
