We are currently looking for a Junior Administrator on a permanent basis for our client based in Peterlee.
Salary: GBP 25,000 per annum.
Full‑time. Schedule: 09:00–17:30 (37.5 per week) with some flexibility.
Holidays: 30 days, including bank holidays.
Job Duties
- Answering support & mobile calls, helping with customer enquiries and taking messages in a timely manner.
- Coordinating callbacks to customers.
- Basic data entry in company applications.
- Coordinate IMI activities and booking tests.
- Dealing with DOD (Dealer on Demand) data capture forms.
- Assist with all data capture forms, oversee shop additions and removals for both domestic and international clients.
- Updating of office systems and Excel spreadsheets.
- Help with shipping via DHL to customers.
- Assistance with Mobile Dispatch.
- Booking requests into job tracking and CRM system.
- Customer focus and communication between mobile tech team and end users.
- Assisting with queries from various mailboxes.
- Ownership of support tickets for customer enquiries / support.
- Schedule and provide updates on mobile attendance and delays.
- License activation & renewals.
Preferred Qualifications & Skills
- Level 2 Qualification as a minimum with English and Maths at GCSE grade C or above.
- Some knowledge of Microsoft Operating Systems (Windows 10 / 11).
- Knowledge of Microsoft applications (Outlook, Word, Excel, and Power Point).
- Personable and able to work as part of a team.
- Able to work well on your own initiative.
- Good team player.
Contact Details:
Jdr---Just-Dynamic-Recruitment-1 Recruitment Team
