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For Companies At a Glance
- Tasks: Supervise and manage all bedroom reservations for a charming 4-star hotel.
- Company: Join a well-established independent hotel located just outside central London.
- Benefits: Enjoy competitive pay, potential for career growth, and a vibrant work environment.
- Why this job: Be part of a dynamic team in a beautiful setting, enhancing guest experiences daily.
- Qualifications: Previous experience in hospitality or reservations is preferred but not essential.
- Other info: Perfect opportunity for those looking to kickstart their career in the hospitality industry.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Reservations Supervisor required for a charming 4-star independent hotel based on the outskirts of central London. This well established hotel has over 80 bedrooms, quality food and beverage outlets and M&E facilities.
Due to some internal movement withing the business, our client is looking to recruit a reservations supervisor to oversee all bedroom reservations for the hotel. Reporting to the fro…
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Reservations Supervisor employer: jdr Hospitality Recruitment
Contact Detail:
jdr Hospitality Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Supervisor
✨Tip Number 1
Familiarise yourself with the hotel industry, especially the reservations process. Understanding how a 4-star hotel operates and what makes it stand out will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at hotels like ours.
✨Tip Number 3
Showcase your customer service skills. As a Reservations Supervisor, you'll need to handle guest inquiries and complaints effectively, so be prepared to discuss your experience in managing customer relationships.
✨Tip Number 4
Research our hotel specifically. Knowing about our unique offerings, such as food and beverage outlets or M&E facilities, will allow you to tailor your conversation and show genuine interest in joining our team.
We think you need these skills to ace Reservations Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Reservations Supervisor. Highlight key skills and experiences that align with the role, such as customer service, organisational skills, and experience in hotel reservations.
Tailor Your CV: Customise your CV to reflect your relevant experience in the hospitality industry. Emphasise any previous roles in reservations or supervisory positions, and include specific achievements that demonstrate your capability in managing bookings and leading a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the hotel's values. Mention why you are interested in this particular hotel and how your skills can contribute to their success.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a Reservations Supervisor.
How to prepare for a job interview at jdr Hospitality Recruitment
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its history, services, and unique selling points. This will not only show your genuine interest but also help you answer questions more effectively.
✨Demonstrate Your Leadership Skills
As a Reservations Supervisor, you'll be overseeing a team. Be prepared to discuss your previous leadership experiences, how you handle conflicts, and your approach to motivating staff. Use specific examples to illustrate your points.
✨Showcase Your Customer Service Expertise
In the hospitality industry, exceptional customer service is key. Be ready to share examples of how you've gone above and beyond for guests in past roles. Highlight your problem-solving skills and ability to handle difficult situations.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the hotel's operations, team dynamics, and future goals. This shows that you're not only interested in the position but also in contributing to the hotel's success.
