At a Glance
- Tasks: Lead and motivate a team to deliver exceptional customer service and achieve store targets.
- Company: Join a dynamic retail environment with a focus on inclusivity and team development.
- Benefits: Competitive salary, performance bonuses, and opportunities for career growth.
- Why this job: Make a real impact by supporting your team and enhancing customer experiences.
- Qualifications: Experience in leadership roles and strong communication skills are essential.
- Other info: Enjoy a vibrant workplace where every voice is valued and respected.
The predicted salary is between 29000 - 35000 Β£ per year.
Job Overview
Salary: Β£29,500 per annum (+OTE)
Hours: 40 hours per week | Any 5 days out of 7 (Monday-Sunday)
Location: Byfleet
Do you have experience of working within management / leadership positions? Are you comfortable when it comes to supporting the learning and development of members within your team? JDR Recruitment are currently supporting one of our key clients and this could be the perfect opportunity for you!
Responsibilities
- Coach, support and motivate team members to achieve strong performance
- Provide regular feedback and recognise positive contribution
- Help create a positive, inclusive and engaging working environment
- Full responsibility for the store in the Store Manager's absence
- Opening and closing procedures and daily operational tasks
- Oversee customer enquiries, call handling, up selling and administration
- Ensure high standards of cleanliness, safety and security are maintained
- Keep accurate records and ensure compliance with company policies
- Deliver consistently excellent customer service
- Support achievement of store targets, sales growth and cost control
- Monitor local competitors and market activity
- Take ownership of key performance indicators and financial contribution
Key Skills / Experience
- Experience supervising, leading or managing at least one team member
- Experience acting as the senior person on shift (e.g. supervisor, team leader, key holder or duty manager)
- Confidence making day-to-day operational decisions independently
- Background in a customer-facing environment such as retail, hospitality, leisure, call centres or facilities management
- Strong communication and people-management skills
- A proactive, solution-focused approach
- Ability to prioritise tasks and remain calm under pressure
JDR is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Assistant Store Manager in Weybridge employer: JDR Group
Contact Detail:
JDR Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Store Manager in Weybridge
β¨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for an Assistant Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
β¨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples of how you've motivated your team or handled challenging situations. This will help you stand out as a candidate who can take charge when needed.
β¨Tip Number 4
Don't forget to apply through our website! Itβs super easy, and we love seeing applications from enthusiastic candidates like you. Plus, it gives us a chance to get to know you better right from the start!
We think you need these skills to ace Assistant Store Manager in Weybridge
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and any relevant achievements that show you can support and motivate a team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Assistant Store Manager role. Share specific examples of how you've led teams and created positive work environments in the past.
Showcase Your Customer Service Skills: Since this role is customer-facing, emphasise your experience in delivering excellent customer service. Mention any situations where you went above and beyond to meet customer needs.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates regarding your application status.
How to prepare for a job interview at JDR Group
β¨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Store Manager inside out. Familiarise yourself with the responsibilities listed in the job description, like coaching team members and managing daily operations. This will help you answer questions confidently and show that you're genuinely interested.
β¨Showcase Your Leadership Skills
Be ready to share specific examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated your team, provided feedback, and created a positive work environment. This will demonstrate your capability to take on the responsibilities of the role.
β¨Customer Service is Key
Since this role involves ensuring excellent customer service, prepare to discuss how you've dealt with customer enquiries and complaints in the past. Share stories that illustrate your proactive approach and ability to remain calm under pressure, as these are crucial skills for an Assistant Store Manager.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask insightful questions about the company culture, team dynamics, or future goals. This shows that you're not just interested in the position but also in how you can contribute to the company's success. Plus, it gives you a chance to assess if the company is the right fit for you!