At a Glance
- Tasks: Engage with customers on social media in Dutch, French, and English while managing brand conversations.
- Company: Join JDR Group, a diverse and inclusive employer in the heart of London.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional growth.
- Other info: Exciting role with a focus on collaboration and continuous improvement.
- Why this job: Be the voice of brands and shape online communities in a dynamic environment.
- Qualifications: 5+ years in social media management, fluent in Dutch, French, and English.
The predicted salary is between 19200 - 22400 £ per year.
Join JDR Group as a Social Media Coordinator in Canary Wharf, London. This 6‑month contract starts 12 January 2026 with a pro‑rata salary of £32,000. JDR is acting as an Employment Agency for this vacancy. We are an equal‑opportunity employer and value an inclusive workplace.
Responsibilities
- Serve as the primary contact for customer interactions on social media in Dutch, French, and English, focusing on community management in the Netherlands.
- Manage proactive and reactive social media conversations for assigned brands, ensuring timely responses, complaint handling, and adherence to tone of voice and service level agreements.
- Publish, schedule, monitor, and moderate social content using social media management and listening tools, while tracking performance, sentiment, and emerging trends.
- Build, analyse, and report on operational KPIs and consumer insights, combining social data with customer service insights to improve experiences.
- Collaborate closely with care line and customer‑service teams to align workflows, knowledge bases, CRM usage, and escalation processes.
- Support continuous improvement through cross‑training, maintaining up‑to‑date knowledge‑base content, and contributing to training materials and workshops.
Requirements
- 5+ years of social media and community‑management experience for consumer brands.
- Native‑level Dutch with strong professional proficiency in French and English.
- Proficiency in social media management and listening tools.
- In‑depth knowledge of social media platforms, algorithms, and best practices.
- Strong analytical, reporting, and insight‑generation skills.
- Excellent written and verbal communication with a consistent, empathetic tone.
- Collaborative, proactive mindset with experience working cross‑functionally.
- Ability to perform in high‑volume, fast‑paced environments with flexible shifts.
Social Media Coordinator (Dutch and French Speaking) employer: JDR Group
At JDR Group, we pride ourselves on fostering an inclusive and dynamic work environment in the heart of Canary Wharf, London. As a Social Media Coordinator, you will benefit from a collaborative culture that encourages professional growth and development, alongside competitive remuneration and flexible working arrangements. Join us to make a meaningful impact while engaging with diverse communities across multiple languages.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Coordinator (Dutch and French Speaking)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms, especially those in the social media space. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best social media campaigns and community management successes. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company’s social media presence. Be ready to discuss how you can enhance their brand voice and engage with their audience in Dutch and French.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Social Media Coordinator (Dutch and French Speaking)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Social Media Coordinator role. Highlight your experience in community management and any relevant social media tools you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for social media and your language skills in Dutch and French. Let us know why you're excited about this opportunity at JDR Group.
Showcase Your Experience:In your application, be sure to include specific examples of your past work in social media management. We love seeing how you've handled customer interactions and improved brand presence online!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at JDR Group
✨Know Your Platforms
Make sure you’re well-versed in the social media platforms relevant to the role. Familiarise yourself with their algorithms, best practices, and any recent changes. This will show that you’re not just a user but someone who understands how to leverage these tools effectively.
✨Showcase Your Language Skills
Since the role requires native-level Dutch and strong French proficiency, be prepared to demonstrate your language skills during the interview. You might be asked to respond to questions or even role-play customer interactions in both languages, so practice beforehand!
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your community management skills. Think of examples from your past experience where you handled complaints or engaged with customers positively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Highlight Your Analytical Skills
The job involves tracking performance and generating insights, so be ready to discuss your analytical skills. Bring examples of how you've used data to improve social media strategies or customer experiences in previous roles. This will demonstrate your ability to contribute to operational KPIs.
