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- Tasks: Welcome customers, manage calls, and maintain a friendly reception area.
- Company: Join a modern company that values customer service and teamwork.
- Benefits: Competitive pay, holiday entitlement, and weekly pay.
- Why this job: Be the face of the company and make a positive first impression.
- Qualifications: Customer service experience and good communication skills are essential.
- Other info: Great opportunity for career development in a supportive environment.
The predicted salary is between 1040 - 1092 £ per month.
We are looking for temporary staff to provide cover for this business front of house role. The role is a Receptionist position where you will be meeting and greeting customers to the centre and as well as full telephonist duties. This is a modern environment where customer service is very important to represent a first class image for the company.
Location: Preston - Docks
Hours of work: 8am - 5pm (Monday-Friday)
Pay Rate: £12.50 - £12.75
Job Type: Temporary Full Time
Responsibilities:
- First point of contact for welcoming Customers and Visitors to the site
- Taking telephone calls, passing the calls through to the Sales departments and various other departments
- Accurately taking messages and passing these on via outlook - timely
- Providing refreshments to visitors
- Maintaining the reception and visitor area and ensuring that customers are kept updated
- Assisting with call backs to customers to give updates
- Liaising with other sites and head office
Skills & Experience:
- Well presented and very customer service focused
- Experienced in handling calls and taking messages
- Computer skills including Word and Outlook
- Previous experience of reception would be beneficial however if you have a confident customer service background and are looking for a varied front of house role this would be ideal
- Answer and manage the telephone system
- Proactive and able to deal with various tasks between calls and visitors to the centre
- Good communication skills at all levels
What JDR Offer:
- Holidays 20 days plus bank holidays
- Weekly pay through time sheets
- Support with career development
- Permanent and Temporary roles
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Business in relation to this vacancy.
Front of House Receptionist in Preston employer: JDR Group
Contact Detail:
JDR Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist in Preston
✨Tip Number 1
First impressions matter! When you walk into that reception area, make sure you’re looking sharp and ready to impress. A friendly smile and a confident greeting can set the tone for your entire interaction.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, it’s crucial to sound professional and approachable. Try role-playing with a friend to get comfortable with answering calls and taking messages.
✨Tip Number 3
Know the company! Do a bit of research about the business before your interview. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House Receptionist in Preston
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made a positive impact in previous roles, especially if you've worked in a front of house position before!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application: Take a moment to tailor your application to the specific role. Mention how your skills align with the responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JDR Group
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a Front of House Receptionist, your first impression is crucial. Practice a warm and professional greeting. Think about how you would welcome a visitor and make sure it reflects the first-class image they want to portray.
✨Showcase Your Communication Skills
Since you'll be handling calls and interacting with customers, be prepared to demonstrate your communication skills. You might be asked to role-play a scenario where you answer a call or greet a visitor, so practice clear and confident responses.
✨Prepare for Common Questions
Anticipate questions related to customer service and handling difficult situations. Think of examples from your past experiences where you successfully managed a challenging customer or situation, as this will highlight your problem-solving abilities.
