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- Tasks: Manage complex claims and provide expert advice to ensure smooth resolutions.
- Company: Join a supportive team at JDR, a leader in the insurance industry.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real difference by resolving high-value claims and mentoring others.
- Qualifications: 3+ years in technical claims and strong communication skills required.
- Other info: Dynamic office environment with a focus on continuous improvement.
The predicted salary is between 36000 - 50400 £ per year.
Salary: Up to £36,000 DOE
Location: Delph, Oldham
Working Structure: Office based
Start Date: ASAP
Are you an experienced candidate across complex claims? Do you have experience of dealing with home drainage / subsidence claims? JDR are currently supporting one of our key clients in Oldham and this could be the perfect role for you!
Responsibilities
- Manage technical and complex claims across all products from initial notification through to final settlement.
- Act as a subject matter expert, providing technical advice and oversight on complex claims matters.
- Support operational leadership with guidance on coverage interpretation, liability assessment, and claims resolution strategies.
- Provide training, coaching, and mentorship to Claims Team members on technical and complex claims issues.
- Review and interpret site-specific data, images, and reports to assess policy liability and approve or amend scopes of work.
- Work collaboratively with contractors to resolve practical and technical claims-related issues.
- Ensure all claims decisions comply with relevant legislation, policy terms, and industry best practices.
- Prepare clear, accurate, and timely reports for submission to insurers regarding policy liability and claim outcomes.
- Assist contractors by providing claim-related information to ensure compliance with company standards and requirements.
- Liaise with approved contractors and clients to ensure service level agreements and KPIs are consistently met.
- Identify opportunities for continuous improvement in claims processes and procedures.
- Respond to ad-hoc requests from the Management Team within agreed timeframes.
Qualifications
- Minimum of 3 years' experience in a similar technical or complex claims role.
- Demonstrated ability to manage high-value, technical claims up to £100,000.
- Cert CII qualification (or equivalent) preferred.
- Strong working knowledge of relevant legislation, insurance protocols, and industry best practices, particularly within drainage claims.
- Excellent verbal and written communication skills, with the ability to confidently engage with stakeholders at all levels.
- Highly organised and detail-focused, with the ability to work independently and manage competing priorities.
- Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
- Numerate and methodical, with strong analytical and problem-solving capabilities.
- Self-motivated professional with a positive, proactive, and solutions-driven approach.
JDR is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Senior Technical Claims Advisor in Delph employer: JDR Group
Contact Detail:
JDR Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Claims Advisor in Delph
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities at JDR. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss complex claims and drainage issues, as these will likely come up during your chat with the hiring team.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've tackled challenging claims in the past. This will demonstrate your expertise and ability to handle the responsibilities of the Senior Technical Claims Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the JDR team.
We think you need these skills to ace Senior Technical Claims Advisor in Delph
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with complex claims, especially in home drainage and subsidence. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Technical Claims Advisor role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills: Since this role requires excellent verbal and written communication, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at JDR Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex claims, especially in home drainage and subsidence. Be ready to discuss specific cases you've handled and how you approached them. This will show your expertise and confidence in the subject matter.
✨Prepare for Technical Questions
Expect questions that dive deep into technical aspects of claims management. Review relevant legislation and industry best practices. Practise explaining complex concepts in simple terms, as you'll need to communicate effectively with various stakeholders.
✨Showcase Your Leadership Skills
Since the role involves mentoring and training others, be prepared to share examples of how you've supported team members in the past. Highlight any experience you have in providing guidance on claims resolution strategies or coverage interpretation.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've identified opportunities for improvement in claims processes. Be ready to discuss how you approached these challenges and the outcomes. This will illustrate your proactive and solutions-driven mindset, which is crucial for this role.
