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- Tasks: Assist with drainage take-offs and prepare technical documentation.
- Company: Join JDP, a leading expert in civils drainage and water management.
- Benefits: Enjoy competitive salary, bonuses, pension scheme, and generous holiday allowance.
- Other info: Stable, supportive environment with a focus on employee development.
- Why this job: Kickstart your technical career with hands-on training and growth opportunities.
- Qualifications: GCSEs in Maths, English & Science; A-levels preferred; enthusiasm is key!
The predicted salary is between 25000 - 30000 £ per year.
At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability, thanks to our unwavering commitment to excellent customer service and robust business strategy.
JDP is seeking a Trainee Technical Support Assistant to join our Civils & Drainage Technical Support team. This is an excellent entry-level opportunity for someone looking to build a long-term technical career within a stable, growing organisation that strongly supports training and progression.
You’ll work alongside experienced team members, gaining hands-on experience in drainage take-offs, technical documentation, and system design. Full training will be provided, with progression to Technical Support Assistant expected within 18–24 months, subject to performance.
Key Responsibilities- Assist with drainage take-offs using Active Take Off software
- Prepare manhole schedules and supporting documentation
- Maintain accurate technical records
- Respond to phone and email enquiries from branches and customers
- Liaise with suppliers for quotations and product information
- Attend internal meetings and supplier training
Candidate Requirements
Essential:
- GCSEs (A–C) in Maths, English & Science (or equivalent)
- A-levels (or equivalent)
Desirable:
- Basic AutoCAD knowledge
- Microsoft Office skills
- Full UK driving licence
No previous industry experience required – just enthusiasm, commitment, and a willingness to learn.
Additional InformationEnjoy a long-term career with a stable and growing UK company, proudly owned by a global group. Receive a competitive salary that reflects your skills and contributions. Benefit from monthly bonus schemes that reward your hard work and dedication. Secure your future with our contributory pension scheme. 25 days holiday + bank holidays, Christmas shut down and an option to purchase up to a week of additional annual leave. Access full support and training to help you thrive in your role.
Trainee Technical Support Assistant – Civils & Drainage in Carlisle employer: JDP
Contact Detail:
JDP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Technical Support Assistant – Civils & Drainage in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with JDP employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching JDP and understanding their products and services. Show genuine interest in civils and drainage – it’ll impress them and help you stand out!
✨Tip Number 3
Practice your communication skills. As a Trainee Technical Support Assistant, you'll be responding to enquiries and liaising with suppliers. Being clear and confident will make a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Trainee Technical Support Assistant – Civils & Drainage in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Technical Support Assistant role. Highlight any relevant coursework or projects, especially in maths, science, or AutoCAD, to show us you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you want to join JDP and how you can contribute to our team. Keep it friendly and professional!
Show Your Willingness to Learn: Since we’re looking for someone eager to grow, make sure to emphasise your commitment to learning and development. Share examples of how you've tackled new challenges in the past, even if they’re not directly related to the industry.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at JDP
✨Know Your Stuff
Familiarise yourself with the basics of civils drainage and water management. Research JDP's products and services, and understand how they fit into the industry. This will show your enthusiasm and commitment to learning.
✨Show Off Your Skills
Even if you don’t have direct experience, highlight any relevant skills you possess, like your GCSEs in Maths, English, and Science. If you have basic AutoCAD knowledge or Microsoft Office skills, make sure to mention them during the interview.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role and the company. Inquire about the training process, opportunities for progression, or what a typical day looks like for a Technical Support Assistant. This shows you're genuinely interested in the position.
✨Be Yourself
Let your personality shine through! JDP values enthusiasm and a willingness to learn, so don’t be afraid to express your passion for the role. A positive attitude can go a long way in making a great impression.