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For Companies At a Glance
- Tasks: Be the face of our branch, providing top-notch customer service and product advice.
- Company: Join a stable and growing UK company with a global presence.
- Benefits: Competitive salary, monthly bonuses, pension scheme, and full training support.
- Other info: Enjoy a long-term career with excellent growth opportunities.
- Why this job: Make a real impact in a fast-paced environment while helping customers every day.
- Qualifications: Customer service experience, strong communication skills, and a passion for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability and this is thanks to our unwavering commitment to excellent customer service and robust business strategy.
Job Description
Do you have a passion for customer service? Are you motivated by results? Yes? Then get in touch! We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Longtown branch.
If you enjoy working in a fast paced environment where you can really make a difference whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!
Your job
In this role the Trade Counter Sales person will often be the first point of contact for customers. Duties involve:
- Run the day to day processes of the branch
- Providing customers with product and service information
- Proactive selling on the telephone
- Advising and assisting customers at the Trade Counter
- Delivering excellent customer service and communication
- Processing enquiries and orders accurately and within the time dedicated by the customer deadline
- Create proactive trade counter promotions to customers to maximise the growth of the branch
Qualifications
Job Requirements:
- Previous customer service experience
- Selling ability
- Excellent communication skills and problem solving abilities
- Sound organisational skills
- Professional manner
- Attention to detail
- Knowledge of our range of products and their uses
Desirable:
- Good knowledge of computers and MS Office suite
Additional Information
Benefits
- Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group.
- Receive a competitive salary that reflects your skills and contributions.
- Benefit from a monthly bonus scheme that rewards your hard work and dedication.
- Secure your future with our contributory pension scheme.
- Access full support and training to help you thrive in your role.
Trade Counter Sales in Carlisle employer: JDP
Contact Detail:
JDP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales in Carlisle
✨Tip Number 1
Get to know the company inside out! Research JDP's products and services so you can chat confidently about them during your interview. Show us that you're genuinely interested in what we do and how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to solve a problem or handle a tricky customer. We want to see how you’d shine in a fast-paced environment, so be ready to share examples from your past experiences.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re proactive and keen to join our team at JDP.
We think you need these skills to ace Trade Counter Sales in Carlisle
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone the extra mile in previous roles to ensure customer satisfaction.
Highlight Your Sales Skills: Make sure to mention any experience you have with proactive selling. We want to see how you've successfully engaged customers and closed sales in the past, so don’t hold back!
Be Organised and Detail-Oriented: In your application, demonstrate your organisational skills and attention to detail. Mention any systems or processes you've used to manage tasks effectively, as this is key for our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at JDP
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of products that JDP offers. Understanding the basics of civils drainage and water management will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be prepared to share specific examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to solve a customer's problem or enhance their experience.
✨Practice Proactive Selling
During the interview, demonstrate your selling ability by discussing how you would approach proactive selling at the Trade Counter. You might want to prepare a few ideas for promotions or ways to engage customers that could benefit the branch's growth.
✨Communicate Clearly and Confidently
Excellent communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You can even do a mock interview with a friend to get comfortable with speaking about your experiences and answering potential questions.