At a Glance
- Tasks: Manage credit control for a £2 million ledger and ensure timely cash collection.
- Company: Join JDP, a leader in civils drainage and water management with a strong growth trajectory.
- Benefits: Full-time role with a supportive team and opportunities for professional development.
- Other info: Fixed-term maternity cover until December 2026, based in Longtown, Cumbria.
- Why this job: Be part of a dynamic finance team and make a real impact on the company's success.
- Qualifications: Experience in credit control and strong organisational skills are essential.
Full-time Department: Finance
At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability, and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024 and a record breaking 2025 we continue to go from strength to strength. Our people are at the heart of our operations, and we pride ourselves on being a great company to work for. There has never been a better time to join us!
JDP is seeking an experienced Credit Controller to join our established Finance team on a fixed-term maternity cover contract until 18 December 2026. Based at our Head Office in Longtown, Cumbria, this is an excellent opportunity to play a vital role in managing and supporting the company's credit control function.
About the Role
You will be responsible for managing your own ledger with an approximate value of £2 million, covering 750–1000 customers. This role requires excellent organisational skills, attention to detail, and the ability to work independently while meeting individual and team targets.
Key Responsibilities
- Manage all aspects of credit control for your ledger
- Prioritise workload and contact customers to ensure cash collection meets monthly targets
- Accurately allocate all incoming payments to customer accounts
- Communicate effectively with head office departments, branches nationwide & regional sales offices
- Handle incoming customer calls and resolve queries or escalate as needed
- Resolve invoice queries and raise credit notes promptly
- Make informed credit limit decisions and manage stop lists for overdue accounts
- Troubleshoot recurring issues and implement solutions
- Maintain and update customer credit limits, including obtaining higher limits for key customers through our credit insurance provider
- Liaise with Solicitors on overdue debt
Credit Controller - Fixed term maternity cover in Carlisle employer: JDP
At JDP, we pride ourselves on our supportive work culture and commitment to employee development, making us an excellent employer for those seeking meaningful roles. Our Head Office in Longtown offers a collaborative environment where you can thrive as part of a dedicated team, with flexible working hours and competitive benefits including a contributory pension scheme and staff discounts. Join us during this exciting period of growth and stability, and be part of a company that values its people at every level.
