Executive Client Partner

Executive Client Partner

Full-Time 43200 - 72000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead flagship global brand partnerships and drive creative impact.
  • Company: Award-winning design agency with a focus on creativity and collaboration.
  • Benefits: Supportive environment, career growth, and recognition of talent.
  • Other info: Dynamic team culture that values diversity and creativity.
  • Why this job: Shape brand worlds and inspire teams to deliver exceptional work.
  • Qualifications: 15+ years in client leadership within a creative agency, especially in Personal Care or Beauty.

The predicted salary is between 43200 - 72000 £ per year.

Based in our London studio, you’ll lead one of our flagship global brand partnerships, shaping the work, the relationship and the impact it creates. You’ll bring strategic clarity and commercial focus, partnering directly with senior client leaders to drive growth and creative distinction. You’ll balance big‑picture thinking with hands‑on leadership, guiding teams to deliver exceptional brand design and activation across every channel. Confident, collaborative and clear in your intent, you know how to inspire belief in the work and build relationships that last.

RESPONSIBILITIES

  • Client partnership & leadership: Set the strategic direction for JDO’s most significant client partnerships. You help clients see further, guiding them through transformation and creating space for bold thinking. You keep us close to their business, and close to what matters.
  • Business growth: Drive growth at a macro level, shaping opportunity across accounts, sectors and markets. You’re commercially intuitive, strategically generous and always thinking ahead. You bring a future lens to everything you touch.
  • Client relationships & management: Lead with presence, perspective and integrity. You manage senior stakeholders with ease, navigating change, complexity and challenge with poise. Your relationships are built on truth, ambition and shared belief.
  • Commercial acumen: Oversee commercial performance across portfolios. You balance the detail with the direction: building resilience into the business while maintaining quality, pace and profitability. You make decisions that protect and empower the work.
  • Team leadership & mentoring: You grow leaders, not just manage teams. You mentor with care, give stretch with support and offer feedback that builds clarity and confidence. You know how to set standards without being rigid and how to lead without ego.
  • Project management & operational excellence: Enable operational excellence at scale. You work across functions to ensure our biggest accounts run smoothly: from staffing and structures to systems and decision‑making. You help remove blockers and set others up to lead well.

LOCATION AND FLEXIBILITY

Full‑time (40 hours per week), with 3 days per week in the office.

EXPERIENCE

  • 15+ years in client leadership within a creative agency environment, partnering with global brand owners in Personal Care or Beauty.
  • Deep understanding of brand design, packaging, activation and e‑commerce, with a track record of shaping brand worlds that deliver both creative distinction and growth.
  • Confident managing senior‑level client relationships (C‑Suite and Category Directors).
  • Proven experience leading large‑scale, complex brand partnerships, guiding strategy, creativity and delivery across multiple markets and channels.
  • Strong commercial and operational understanding, including forecasting, scoping and financial management.
  • Experience mentoring and inspiring multidisciplinary teams, nurturing growth and accountability across all levels.

SOUNDS LIKE A FIT? LET'S TALK.

We’re looking for a strategic and commercially minded Executive Client Partner who knows how to build trusted senior relationships and turn creative ambition into lasting brand impact. If that sounds like you, we’d love to talk.

Please note: No recruiters please. Regretfully, we can’t always respond to every applicant, but we do try.

About us

JDO is an award‑winning design agency, expertly helping brands deliver on their promises by creating experiences people can see, feel, and believe. With boundless creativity and craftsmanship, we craft identities and brand worlds that drive success. Partnering with visionaries and disruptors alike, we turn brand promises into powerful belief. Our promise to every member of our team is a career that matters. One where your talent is recognised, your growth is supported, and your individuality is celebrated. Be part of a team that brings energy, generosity and craft into every room – and shows up for each other, every single day. Together, we design for distinction, push boundaries and stay curious, always seeking a better way. We believe creativity thrives on diversity – of background, identity, experience and thought. We’re committed to building a workplace where everyone feels safe, seen and supported to grow.

Executive Client Partner employer: JDO Ltd

At JDO, we pride ourselves on fostering a supportive and dynamic work environment in our London studio, where every team member plays a vital role in our creative journey. As an Office & HR Admin Assistant, you'll benefit from a range of perks including 'Fri-yays', a day off for your birthday, and a workplace nursery scheme, all designed to enhance your wellbeing and work-life balance. We are committed to your professional growth, offering opportunities to learn and develop within the creative industry while being part of a collaborative and positive team culture.

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Contact Details:

JDO Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Executive Client Partner

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.

Tip Number 2

Prepare for those interviews! Research the company inside out, know their recent projects, and be ready to discuss how your experience aligns with their goals. Confidence is key, so practice your pitch until it feels natural.

Tip Number 3

Showcase your expertise! Bring a portfolio or case studies to interviews that highlight your past successes in client leadership and brand partnerships. This tangible evidence of your skills can really set you apart from other candidates.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at JDO. Let’s make some magic happen together!

We think you need these skills to ace Executive Client Partner

Client Leadership
Strategic Direction
Commercial Acumen
Relationship Management
Team Leadership
Mentoring
Project Management

Some tips for your application 🫡

Show Your Strategic Thinking:When writing your application, make sure to highlight your strategic mindset. We want to see how you can set the direction for client partnerships and drive growth. Use examples from your past experiences to showcase your ability to think big while managing the details.

Be Authentic in Your Relationships:We value genuine connections, so let your personality shine through in your application. Share stories that demonstrate how you've built lasting relationships with clients and teams. This will help us see your collaborative spirit and integrity.

Demonstrate Commercial Acumen:Make sure to include your understanding of commercial performance in your application. We’re looking for someone who can balance quality and profitability, so share any relevant experiences where you’ve successfully managed budgets or driven business growth.

Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Executive Client Partner role. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for. Apply through our website to ensure it reaches us directly!

How to prepare for a job interview at JDO Ltd

Know Your Client Inside Out

Before the interview, dive deep into the company’s background, their key clients, and recent projects. Understanding their brand partnerships will help you speak confidently about how you can contribute to their growth and creative distinction.

Showcase Your Leadership Style

Be prepared to discuss your approach to team leadership and mentoring. Share specific examples of how you've inspired teams and nurtured talent in previous roles, as this aligns with their focus on growing leaders, not just managing teams.

Demonstrate Commercial Acumen

Highlight your experience in driving business growth and managing client relationships. Be ready to discuss how you've balanced commercial performance with creative output, showcasing your ability to make decisions that protect and empower the work.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to navigate complex client relationships. Think of scenarios where you've successfully managed change or overcome challenges, and be ready to articulate your thought process clearly.