Client Director/Senior Client Director in London

You will play a central role in one of our key global client partnerships – shaping the work, strengthening relationships and driving creative and commercial impact. You will bring strategic focus, creative ambition and commercial sharpness, balancing big‐picture vision with the ability to make things happen day to day.

Responsibilities

• Own the success and direction of your accounts, aligning client needs with studio vision to unlock high‐value work.
• Shape and drive account growth through smart planning, strategic thinking and commercial awareness, proactively identifying opportunities, building compelling proposals and supporting new business initiatives.
• Deepen and expand relationships with senior client stakeholders, serving as a trusted advisor who listens well, speaks clearly and handles challenges with calm confidence.
• Ensure operational rigour across your accounts: leading reviews, managing priorities and driving forward momentum, bringing the right people into the right conversations at the right time.
• Take ownership of account profitability and commercial performance, confident in scoping, forecasting and setting up projects for success.
• Coach and support others by modelling high standards, holding space for learning, giving clear, thoughtful feedback and helping people grow through clarity, care and stretch.

Location & Flexibility

Full‐time (40 hours per week) ideally, with 3 days per week in the office. This could be a fixed‐term contract (12 months) and we could consider a part‐time role (32+ hours per week).

Experience

• 8+ years in client services or brand leadership within a creative agency environment, with strong exposure to global FMCG, lifestyle or regulated categories, including experience in the tobacco sector.
• Strong understanding of brand design and activation across multiple channels.
• Commercially confident in forecasting, scoping and budget management.
• Experience mentoring and motivating cross‐functional teams, fostering collaboration and helping others grow through feedback, trust and accountability.

We are looking for a confident and commercially minded Client Director or Senior Client Director who leads with perspective and purpose. If you build strong relationships, bring clarity to complexity and know how to turn creative ambition into tangible results, we would love to hear from you.

No recruiters please. Regretfully, we can’t always respond to every applicant, but we do try.

About JDO UK

JDO UK is home to two creative hubs, our headquarters in the historic heart of Royal Tunbridge Wells and our central London studio. We work as one team, collaborating across disciplines to deliver our strongest work, and are part of JDO's international network partnering with some of the world’s most loved and influential brands. Our work spans brand and creative strategy, packaging, product design, innovation, sustainability, experiential and campaign activation.

Independent. International. Indispensable.

We believe creativity thrives on diversity – of background, identity, experience and thought. We are committed to building a workplace where everyone feels safe, seen and supported to grow.