JD Gyms Contact Centre in Leeds is seeking a dedicated Contact Centre Team Leader to coach and develop Advisors, ensuring high service levels and member satisfaction. You will drive performance, quality, and engagement through coaching, feedback, and performance management, while supporting onboarding and daily operations.
This office-based role requires strong leadership, excellent communication, and the ability to manage workloads in a fast-paced, target-driven environment.
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Member Experience Team Lead, Contact Centre in Leeds employer: JDGYMS
JD Gyms in St Helens is an exceptional employer, offering a vibrant work culture that prioritises member engagement and personal growth. With the lowest monthly rent in the fitness industry and your first month rent-free, you can focus on building your self-employed PT business while benefiting from management career progression programs and continuous professional development opportunities. Join us to be part of a supportive community that values your passion for fitness and dedication to providing an outstanding gym experience.