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- Tasks: Provide advanced technical support and drive improvements in machine maintenance.
- Company: Join JDE Peet’s, a fast-paced company on a mission to innovate.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Why this job: Make a real impact in the coffee industry while developing your technical skills.
- Qualifications: Technical expertise in machine service and strong problem-solving abilities required.
- Other info: Dynamic field role with travel and excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Field Technical Specialist plays a pivotal role within the OOH Operations team, reporting to the OOH Operations Manager UK&I. This is a field-based role, strengthening JDE’s technical capability across the UK&I machine park. The role provides advanced technical support, works closely with third-party service partners, and drives improvement through preventative maintenance and technical trials. It requires hands-on expertise, collaboration, and strong problem-solving skills. Ultimately, the Field Technical Specialist ensures service excellence and technical resilience across JDE’s machine network.
- Provide guidance, coaching, and on-site assistance to third-party engineers to ensure service quality and adherence to JDE standards.
- Act as the escalation point for complex technical issues, ensuring swift resolution and root cause analysis.
- Lead and support preventative maintenance initiatives, including audits, compliance, and proactive care strategies.
- Deliver technical support for customer events, product trials, and new equipment testing.
- Contribute to the design and implementation of new technical processes, driving efficiency and customer satisfaction.
- Document and communicate best practices, technical learnings, and process improvements across the network.
This is a field-based role, covering the UK&I. Requires travel to Maidenhead three days per week for the first six months for training and onboarding. After the initial period, travel to Maidenhead is required one day per week and additionally whenever business needs dictate.
For this role as a Field Technical Specialist we’re looking for someone who has the following skills and experience:
- Proven technical expertise in machine service, maintenance, or engineering roles (Out of Home Coffee Industry preferred).
- Experience working with or supporting third-party service providers.
- Strong diagnostic and problem-solving skills for complex technical issues.
- Background in preventative maintenance programs and process optimisation.
- Excellent communication skills with the ability to collaborate across functions.
- Flexible and adaptable to varied field challenges and business needs.
If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE Peet's would be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.
At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential.
Technical Specialist in Maidenhead employer: Jdeprofessional
Contact Detail:
Jdeprofessional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist in Maidenhead
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Technical Specialist gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience and problem-solving abilities. Share specific examples of how you've tackled complex technical issues in the past.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the JDE Peet’s team.
✨Tip Number 4
Prepare for those interviews! Research JDE Peet’s values and be ready to discuss how your experience aligns with their mission. Show them you’re not just a fit for the role, but for the company culture too!
We think you need these skills to ace Technical Specialist in Maidenhead
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical expertise in machine service and maintenance. We want to see how your hands-on experience aligns with the role, so don’t hold back on sharing specific examples!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we’re looking for. It’ll make your application stand out and show us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the Field Technical Specialist role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jdeprofessional
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to machine service and maintenance, especially in the Out of Home Coffee Industry. Be ready to discuss specific examples of complex technical issues you've resolved and how you approached them.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've successfully diagnosed and solved technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical thinking and hands-on expertise.
✨Demonstrate Collaboration
Since this role involves working closely with third-party service partners, think of examples where you've effectively collaborated with others. Emphasise your communication skills and how you’ve guided or coached others to ensure service quality.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your adaptability and flexibility in field challenges. Prepare to discuss how you would handle unexpected situations or changes in business needs, showcasing your proactive care strategies and preventative maintenance experience.
