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- Tasks: Lead a team to enhance service delivery and manage customer orders.
- Company: Global coffee and tea leader based in Maidenhead.
- Benefits: Opportunities for personal growth and development in a dynamic environment.
- Why this job: Join us to make a real impact in the coffee and tea industry.
- Qualifications: 5+ years of customer service experience and strong SAP skills.
- Other info: Focus on team development and operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading global coffee and tea company in Maidenhead is seeking a Customer Service Team Leader to enhance service delivery and operational excellence. The successful candidate will lead a team of associates, manage orders, and liaise with logistics, ensuring exceptional service.
This role demands at least 5 years of customer service experience, strong SAP skills, and a focus on team development. Join us in unleashing the possibilities of coffee and tea in a dynamic environment, with opportunities for personal growth.
Customer Service Team Lead – Order-to-Cash Expert in Maidenhead employer: Jdeprofessional
Contact Detail:
Jdeprofessional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Lead – Order-to-Cash Expert in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We want to showcase our experience and how we can enhance service delivery.
✨Tip Number 3
Show off your SAP skills! Be ready to discuss specific examples of how you've used these skills in past roles. This will help us stand out as the Order-to-Cash Expert they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows we’re genuinely interested in joining the team.
We think you need these skills to ace Customer Service Team Lead – Order-to-Cash Expert in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant SAP skills. We want to see how your background aligns with the role of Customer Service Team Lead, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about coffee and tea, and how your leadership skills can enhance our service delivery. Let us know what makes you the perfect fit for our team.
Showcase Team Development Experience: Since this role focuses on team development, share specific examples of how you've led and nurtured teams in the past. We love hearing about your strategies for motivating others and driving operational excellence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Jdeprofessional
✨Know Your Stuff
Make sure you brush up on your SAP skills before the interview. Be ready to discuss how you've used it in past roles, especially in managing orders and enhancing service delivery.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in the past. Think about specific situations where you developed your team members or improved operational excellence. This will show that you're not just a manager, but a true leader.
✨Understand the Company Culture
Research the coffee and tea company’s values and mission. Be ready to explain how your personal values align with theirs and how you can contribute to their dynamic environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be leading. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
