Chief Officer in London

JD&Co is excited to be working on a confidential search for a Chief Revenue Officer for one of the most interesting and successful SaaS marketplaces in the UK. Profitable, scaling fast, and ready for its next chapter, the business is backed by experienced investors and led by a founder-CEO with deep domain expertise. The culture is ambitious, direct, and performance-oriented.

This business has spent the last decade defining its category: a two-sided platform operating in a large, high-trust consumer category. It has a strong product, loyal customer base, and genuine market authority. AI-native by instinct, tech-forward in execution, and unafraid to rethink how the model should work. Revenue is around £25m ARR, growing strongly, and on a credible path to £50m revenue over the next three years.

The UK remains the core market and profit engine, while the US represents a significant and accelerating growth opportunity. The commercial team is being built out on both sides of the Atlantic, with early traction in the US already delivering results with major clients.

The leadership team is a real draw. Founder-CEO with category authority and serious commercial instinct, supported by a high-calibre exec bench across Product, Finance and Operations: a group that values challenge over consensus and is wary of groupthink. The board is engaged, the strategy is clear, and the appetite for pace is genuine.

What is needed now is a CRO with the ambition, sharpness, and pace to match.

THE ROLE:

• The CRO will hold full executive ownership of:
• Sales across UK and US: new business acquisition and pipeline conversion
• Customer, including Account Management and Customer Success, with full accountability for upsell, cross-sell, churn and net retention
• B2B Marketing, including brand, demand generation, events and pipeline contribution

This is a build-phase appointment with real scope. The CRO will:

• Drive the shift to a more deliberately sales-led distribution model, materially raising commercial intensity in both markets
• Lead the evolution from a primarily mid-market GTM to a hybrid mid-market and enterprise motion
• Mature Sales, Customer and Marketing into a single, integrated revenue engine fit for £50m+
• Scale revenue predictably. Forecasting discipline, pipeline rigour, conversion efficiency. Improve CAC payback and revenue quality alongside top-line growth.
• Mature the revenue function. Segmentation, ICP, pricing, packaging and a repeatable GTM motion fit for the £20m to £50m journey.
• Make Customer Success a strategic growth lever. NRR and expansion as central KPIs, not an afterthought.
• Land UK and US commercial execution. Aligned where it should be, locally nuanced where it has to be.
• Partner with Product on roadmap, packaging, pricing and commercialisation. A real partnership, not a handover relationship.
• Build scalable commercial infrastructure across RevOps, AI enablement, sales tooling and customer systems. Clear build versus buy decisions.

EXPERIENCE NEEDED

A commercially sharp, people-centric revenue leader who has built in the US, scaled a SaaS business through the £20m to £50m revenue range and wants to do it again, faster, with more impact. Forward-thinking, AI-curious, and comfortable challenging the conventional CRO playbook.

Essential

• Real US experience. You have built a business or function in the US from a standing start, and have a proven ability to run cross-border commercial teams across UK and US
• Sales-led career foundation. You came up through the sales floor and you still think like an operator
• Experience maturing a revenue function in a £20m/30m+ SaaS business, with exposure to scaling toward £50m+
• Strong SaaS metrics fluency (ARR, NRR, CAC, LTV, payback) and subscription-led commercial model experience
• A track record of developing leaders and building cultures where high performance is the standard
• Genuine collaboration history with Product

Highly desirable

• Two-sided marketplace or platform experience

Not for:

• Corporate enterprise-only CROs without hands-on scaling experience; marketing-led revenue leaders; pure operators without strategic range; seasoned-scarred CROs running a familiar play.

LOCATION AND PACKAGE

UK-based, London or commutable preferred. Regular US travel. A competitive executive package commensurate with the seniority of the appointment, including base, bonus and equity.

APPLY

This is a confidential search. To explore, please apply via LinkedIn or reach out directly to JD&Co. All initial conversations are in strictest confidence.