At a Glance
- Tasks: Support customer engagements and assist in designing supply chain solutions.
- Company: Join a leading tech company focused on innovative supply chain solutions.
- Benefits: Full-time role with opportunities for growth and learning in a dynamic environment.
- Other info: Collaborative culture with a focus on continuous learning and development.
- Why this job: Make a real impact by helping customers succeed with cutting-edge technology.
- Qualifications: Bachelor’s degree and 2-3 years in supply chain or customer support roles.
The predicted salary is between 35000 - 45000 € per year.
The Solutions Advisor supports the development and delivery of customer focused, cost effective supply chain solutions under the guidance of senior Solution Advisors. This role contributes to customer success by assisting with solution design, analysis, demonstrations, and implementation support, while continuing to build functional and technical expertise across Blue Yonder solutions. The Solutions Advisor works closely with senior advisors, sales, consulting, and product teams to support customer engagements and adoption efforts. While not independently leading solution strategy, the Solutions Advisor plays a meaningful role in ensuring solution quality, accuracy, and customer confidence.
Key Responsibilities:- Support customer engagements, discovery sessions, and design workshops by documenting requirements and assisting with solution documentation and blueprinting activities.
- Assist senior Solution Advisors in developing, positioning, and refining supply chain solutions aligned to customer business needs.
- Contribute to solution analysis by gathering data, validating assumptions, and supporting configuration recommendations.
- Support demonstrations of Blue Yonder solutions using prepared business scenarios, including basic data uploads or configuration changes with guidance.
- Build foundational knowledge of Blue Yonder solutions, supply chain best practices, and relevant industry trends.
- Collaborate with sales, consulting, and product teams to support customer adoption and implementation activities.
- Identify potential improvement or expansion opportunities and escalate insights and observations to senior team members.
- Build positive customer relationships through reliable execution, attention to detail, and a strong learning mindset.
- Bachelor’s degree in Supply Chain, Business, Engineering, Information Systems, or a related field.
- Typically 2–3 years of experience in a supply chain, analytics, consulting, or customer‐facing solution support role.
- Foundational understanding of retail planning, category management, allocation & replenishment.
- Strong analytical, documentation, and organisational skills.
- Effective written and verbal communication skills with both technical and non‐technical stakeholders.
- Foundational understanding of SaaS solution deployment concepts, including configuration, integrations, and project lifecycle phases.
- Ability to support (but not independently lead) discovery, blueprinting, and solutioning activities.
- Willingness and aptitude to learn technical architecture concepts, APIs, and enterprise integration patterns.
- Customer‐focused mindset with interest in developing deeper expertise in supply chain technology and SaaS solutions.
- Experience with Blue Yonder solutions or similar enterprise supply chain platforms is a plus, but not required.
Solutions Advisor – Retail employer: JDA Software
As a Solutions Advisor at our London or Bracknell location, you will thrive in a dynamic work culture that prioritises customer success and innovation. We offer comprehensive training and development opportunities to enhance your expertise in supply chain solutions, alongside a collaborative environment where your contributions are valued. Join us to be part of a team that is committed to excellence and continuous improvement, ensuring you have the tools and support needed for meaningful career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Advisor – Retail
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Solutions Advisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of supply chain solutions and Blue Yonder products. We recommend creating a cheat sheet with key concepts and recent industry trends to impress your interviewers.
✨Tip Number 3
Showcase your analytical skills during the interview. Be ready to discuss how you've tackled challenges in previous roles, especially those related to customer engagement and solution support. Real-life examples will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Solutions Advisor – Retail
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Advisor role. Highlight your experience in supply chain solutions and any relevant skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Analytical Skills:Since this role involves a lot of analysis and documentation, be sure to include examples of your analytical work. Whether it’s data validation or solution design, we love seeing how you’ve tackled similar challenges in the past.
Communicate Clearly:Effective communication is key! Use clear and concise language in your application. Remember, you’ll be working with both technical and non-technical stakeholders, so showing off your ability to bridge that gap will definitely catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company values there!
How to prepare for a job interview at JDA Software
✨Know Your Solutions
Familiarise yourself with Blue Yonder solutions and their applications in retail. Understand the key features and benefits, as well as how they align with customer needs. This will help you engage confidently during discussions and demonstrate your commitment to learning.
✨Prepare for Customer Engagement Scenarios
Think about potential customer scenarios you might encounter in the role. Prepare examples of how you would document requirements or assist in design workshops. This shows that you can think on your feet and are ready to support customer success.
✨Brush Up on Supply Chain Concepts
Make sure you have a solid grasp of supply chain fundamentals, especially in retail planning and category management. Being able to discuss these concepts will not only impress your interviewers but also show that you’re serious about contributing to the team.
✨Showcase Your Analytical Skills
Be ready to discuss your analytical experience and how you've used data to inform decisions in past roles. Highlight any specific tools or methodologies you've employed, as this will demonstrate your ability to contribute to solution analysis effectively.
