At a Glance
- Tasks: Lead and deliver innovative supply chain solutions that drive customer satisfaction.
- Company: Join a dynamic team at a leading supply chain advisory firm.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Collaborative environment with a focus on exceeding customer expectations.
- Why this job: Make a real impact by providing tailored solutions to diverse clients.
- Qualifications: Bachelor's degree and experience in customer-facing supply chain roles required.
The predicted salary is between 60000 - 80000 € per year.
We are seeking a Sr Solution Advisor to join our Supply Chain Advisory team. The Sr Solution Advisor will be responsible for leading and delivering customer-focused, cost-effective, and innovative supply chain solutions. This role will play a critical part in driving customer satisfaction and success by providing high-value strategic guidance, subject matter expertise, and tailored solutions that address each customer’s business needs.
What you’ll do- Develop, articulate, and deliver customer-centric supply chain solutions, ensuring alignment to business objectives and measurable outcomes.
- Provide deep subject matter expertise across key supply chain domains, including planning, execution, and emerging technologies.
- Lead customer engagements, including discovery, design, blueprinting, and solution validation sessions, ensuring customer clarity and confidence.
- Serve as a trusted advisor in process transformation discussions, guiding customers through workflows, reference architectures, and design authority governance.
- Deliver compelling Blue Yonder demos that incorporate customer data, business stories, and differentiation messaging.
- Connect configuration decisions to operational and financial impacts, shaping solution direction and adoption strategy.
- Collaborate closely with sales, marketing, consulting, and product teams to drive customer adoption, retention, and value realization.
- Maintain deep knowledge of Blue Yonder's products and services, as well as industry trends and competitive landscape; position Blue Yonder as a market leader.
- Develop and maintain strong, long-lasting customer relationships by consistently exceeding expectations and delivering high-impact guidance.
- Identify and recommend opportunities for customer expansion and upsell.
- Ability to deliver Blue Yonder demo using business stories, business impact, and differentiation; can support tag changes and data uploads to support customer demos.
- Demonstrates in-depth solution functionality across one or many solutions; can tailor use cases to client priorities.
- Skilled at connecting configuration decisions to operational and financial outcomes.
- Maintains competitive differentiation knowledge and can effectively position Blue Yonder as a market leader.
- Know how to deploy and configure SaaS solutions; understand change management impacts, how to operate the solutions, integration points, customization options, and project lifecycle (discovery and design to go-live and post-deployment support).
- Ability to lead a blueprinting exercise.
- Understands technical architecture, APIs, and integration strategy within the broader enterprise ecosystem.
- Ability to align data flows, interoperability, and system design to ensure scalability.
- Skilled in linking technology design to business KPIs.
- Serves as a trusted advisor in process transformation discussions; guides customers through workflows, ensures alignment to reference architectures, and supports design authority governance during implementations.
- Bachelor's degree in Supply Chain, Business, Engineering or related field.
- Experience in a customer-facing supply chain solution advisor or consultative sales role.
- Strong understanding of supply chain management principles and technologies across retail solutions.
- Proven track record of developing and delivering customer-centric solutions that drive measurable impact.
- Excellent communication, interpersonal and presentation skills, with ability to influence both technical and executive audiences.
- Ability to think creatively, strategize, and execute in a fast-paced and dynamic environment.
- Strong customer focus and commitment to exceeding customer expectations.
- Experience with Blue Yonder's products and solutions strongly preferred.
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Snr Solution Advisor – Retail employer: JDA Software
As a leading employer in the retail supply chain sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Located in London and Bracknell, we offer competitive benefits, continuous professional development opportunities, and a commitment to employee well-being, making us an ideal choice for those seeking a meaningful career in solution advisory. Join us to be part of a team that values customer success and drives impactful change in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Snr Solution Advisor – Retail
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to supply chain solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Snr Solution Advisor – Retail
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in supply chain solutions. We want to see how your skills align with the role of a Sr Solution Advisor, so don’t hold back on showcasing your relevant achievements!
Showcase Your Expertise:When writing your application, emphasise your deep subject matter expertise in supply chain management. We’re looking for someone who can connect the dots between technology and business outcomes, so make that clear in your examples.
Be Customer-Centric:Remember, this role is all about delivering customer-focused solutions. Use your application to demonstrate how you’ve successfully engaged with clients in the past and how you’ve exceeded their expectations. We love a good success story!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at JDA Software
✨Know Your Supply Chain Stuff
Make sure you brush up on your supply chain management principles and technologies, especially those related to retail solutions. Be ready to discuss how you've applied this knowledge in past roles and how it can benefit the company.
✨Master the Blue Yonder Demo
Since delivering compelling Blue Yonder demos is a key part of the role, practice showcasing customer data and business stories. Tailor your demo to highlight how your solutions can drive measurable impact for potential clients.
✨Be a Trusted Advisor
Prepare to discuss how you've guided customers through process transformations in the past. Share specific examples where your strategic guidance led to successful outcomes, demonstrating your ability to build strong, long-lasting relationships.
✨Connect the Dots
During the interview, be ready to link configuration decisions to operational and financial impacts. Show that you understand how technology design aligns with business KPIs, and be prepared to discuss how you can help shape solution direction and adoption strategies.
