At a Glance
- Tasks: Lead and develop a dynamic HR Shared Services team focused on excellence and continuous improvement.
- Company: Join a forward-thinking organisation that values collaboration and employee success.
- Benefits: Competitive salary, professional growth opportunities, and a supportive work environment.
- Other info: Work across multiple European countries in a diverse and inclusive environment.
- Why this job: Make a real impact by optimising HR processes and enhancing employee experiences.
- Qualifications: Bachelor's degree in HR or related field with leadership experience in HR operations.
The predicted salary is between 60000 - 80000 £ per year.
Key Responsibilities
Leadership
Manage and develop the HR (Associate Success) Shared Services team, fostering collaboration, accountability, continuous learning, and consistent service delivery.
Build a culture for the team focused on customer service, accountability, continuous improvement, and operational excellence.
Oversee core HR administrative services, including onboarding, benefits administration, employee life cycle processes, records management, and offboarding.
Provide coaching, mentorship, and day to day support to team members to promote professional growth and performance.
Process Optimization & Continuous Improvement
Identify and support opportunities to centralize, standardize, and improve HR operational processes across the region.
Monitor emerging HR service delivery trends and technologies and provide recommendations to improve effectiveness.
Support effective use of HR technology platforms and partner with stakeholders to improve system utilization and integration with business processes.
Identify opportunities to leverage AI and automation to improve service delivery and reduce manual effort.
Compliance & Risk Management
Ensure HR service delivery practices comply with applicable labor laws, data privacy requirements, organizational policies, and internal controls.
Maintain accurate, secure, and compliant employee records and documentation standards.
Serve as an escalation point for complex HR service issues and support timely, effective resolution.
Employee & Leader Support
Partner with HR Business Partners, regional BYonder Care teams, Payroll, Finance, and business leaders to support evolving organizational needs.
Ensure timely resolution of employee and Sr Director and below inquiries.
Improve employee experience through streamlined processes and service delivery.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience in HR operations, shared services, or a related field.
- Experience in a people leadership role, preferably managing teams across multiple European Countries.
- Experience as an HR Business Partner or Employee Relations Specialist.
- Solid knowledge of employment laws and regulations.
- Proven experience managing AS and case management technology platforms.
- Strong background in process optimization, change management, and project management.
- Strong leadership and people management skills.
- Strong analytical and problem solving capabilities. Exceptional communication and interpersonal skills.
- Strong customer centric mindset.
- Ability to collaborate and influence across various stakeholders.
- Proficiency in AS technology and data management systems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Sr Manager, HR Shared Services in Bracknell employer: JDA Software
JDA Software is an exceptional employer that fosters a dynamic and collaborative work culture in Bracknell, England. With a strong focus on employee growth and development, we offer comprehensive training programs and career advancement opportunities, ensuring our team members thrive in their roles. Join us to be part of a forward-thinking company that values innovation and rewards success in the rapidly evolving supply chain software market.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Manager, HR Shared Services in Bracknell
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at JDA Software!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at JDA Software.
We think you need these skills to ace Sr Manager, HR Shared Services in Bracknell
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at JDA Software. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to JDA Software and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at JDA Software. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to JDA Software's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at JDA Software
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with JDA Software.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at JDA Software will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact JDA Software and how you would contribute to adapting HR strategies.
