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For Companies At a Glance
- Tasks: Lead and develop a dynamic team while ensuring top-notch customer service.
- Company: Join a vibrant retail environment focused on growth and collaboration.
- Benefits: Enjoy flexible shifts, career development opportunities, and a supportive team culture.
- Why this job: Perfect for those eager to advance in management and make a real impact.
- Qualifications: Experience in leadership roles and adaptability to different team needs required.
- Other info: Ideal for enthusiastic individuals ready to tackle challenges and drive success.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an enthusiastic Floor Manager ready to step into a junior management role and advance within their management career. As the vital link between management and staff, you will have avid collaboration opportunities with senior managers, championing yours and your team's career development.
Responsibilities:
- Supervise and develop your team members, making decisions around staff head count and placement in order to maximise shop floor efficiency.
- Continuously monitor staff performance and deliver feedback to ensure outstanding expectations are met and staff performance is continuously improving.
- Track and enhance store KPI & operational processes, ensuring maximum financial results.
- Contribute to an organized and visually appealing shop floor through inventory management, stock replenishment and visual merchandising responsibilities.
Role objectives and KPIs:
- Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs.
- Drive team sales through effective merchandising, stock replenishment & team motivation.
- Lead and develop the shop floor team to ensure high performance, engagement and adherence to store policies and procedures.
- Ensure the shop floor is consistently clean, organised, and visually appealing to enhance the customer shopping experience.
Skills and Experience:
- A proven track record handling and resolving unexpected challenges efficiently and effectively.
- Demonstrated experience in a people leadership role with evidence of ability to adapt management styles to various store colleague needs.
- Evidence of actively developing colleagues into their next career step.
- Flexibility to work varied shifts, including weekends and holidays, based on store requirements.
Floor Manager employer: JD
Contact Detail:
JD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for at StudySmarter will help you align your approach and demonstrate how you can contribute to our team as a Floor Manager.
✨Tip Number 2
Network with current employees or reach out to us on social media. Engaging with our team can provide you with insights into the role and the company, making you a more informed candidate during the interview process.
✨Tip Number 3
Prepare examples of your leadership experience that showcase your ability to develop team members and handle challenges. Being able to discuss specific situations where you've successfully motivated a team or improved performance will set you apart.
✨Tip Number 4
Demonstrate your understanding of key performance indicators (KPIs) relevant to retail management. Showing that you can track and enhance store performance metrics will highlight your capability to drive results in the Floor Manager role.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and team leadership. Use specific examples that demonstrate your ability to handle challenges and develop team members.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Floor Manager role. Discuss how your skills align with the responsibilities outlined in the job description, particularly your experience in driving customer satisfaction and team performance.
Showcase Your Leadership Skills: Provide concrete examples of how you've successfully led teams in the past. Mention any specific achievements related to improving store KPIs or enhancing customer experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and professional.
How to prepare for a job interview at JD
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed a team in the past, highlighting your adaptability in different situations.
✨Understand Store KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you would track and enhance these metrics to drive financial results and improve store operations.
✨Emphasise Customer Satisfaction
Customer satisfaction is crucial in this role. Think of specific instances where you've gone above and beyond to meet customer needs and be prepared to share these stories during your interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to resolve unexpected challenges or manage staff performance issues effectively.
