At a Glance
- Tasks: Lead and motivate a team to deliver excellent customer service and maintain a vibrant pub atmosphere.
- Company: Join Wetherspoon, a fun and inclusive workplace with a focus on great service and teamwork.
- Benefits: Earn £12.91 per hour, enjoy discounts, bonuses, and 28 days paid holiday.
- Other info: Opportunities for future management roles and a supportive team culture.
- Why this job: Kickstart your career in hospitality while developing leadership skills in a dynamic environment.
- Qualifications: Leadership qualities, good communication skills, and a passion for customer service.
The predicted salary is between 11 - 16 € per hour.
At Wetherspoon, we believe in offering fantastic service, serving good food and drinks and creating a great atmosphere for customers.
Salary: £12.91 per hour
Pay And Benefits Include:
- Starting rate of £12.91 per hour guaranteed minimum-hour contract
- Complimentary meal and drink when working
- Monthly bonus scheme
- Employee discount of 20% (food, drinks and hotel accommodation)
- 28 days paid holiday (pro rata)
- Company sick pay (after a qualifying period)
- Free shares in the company (after 18 months service)
- Contributory pension scheme
- Loyalty reward (additional holiday, after five years service)
- Future management opportunities
The Role:
- To support, lead and motivate the team to meet sales, profit and compliance targets.
- To run shifts and, working unsupervised, to achieve the following daily:
- Excellent customer service
- Serving food and drinks to the correct specification
- Maintaining a clean, safe and legal workplace
- Adhering to Wetherspoon's standard operating procedures (SOPs) and company policies
About You:
- Demonstrate leadership qualities.
- Have the ability to manage time and prioritise tasks, to ensure that each shift runs smoothly and efficiently.
- Know how and when to delegate tasks and how to feed back positively to the person completing the task (identifying any areas for improvement, if necessary).
- Demonstrate passion and enthusiasm in your role and show commitment to your colleagues and your pub.
- Have a friendly nature and good communication skills.
- Be honest, trustworthy and respectful.
- Remain calm when working in a fast-paced environment.
- Adhere to Wetherspoon's appearance standards.
- Receive regular feedback from the management team and achieve any actions agreed on.
If this sounds like you, apply today to continue your career with Wetherspoon. Wetherspoon promotes an inclusive working environment where everyone is welcome. Learn new things, get recognised for your efforts and gain skills which will last a lifetime!
Hours Per Week: 32
Monday Hours: 10:00 - 17:00
Tuesday Hours: 12:00 - 20:00
Wednesday Hours: 17:00 - 00:30
Thursday Hours: 17:00 - 00:30
Friday Hours: 11:00 - 19:00
Saturday Hours: 06:00 - 14:00
Sunday Hours: 08:00 - 16:00
Shift Leader in Kilmarnock employer: JD Wetherspoon
At Wetherspoon, we pride ourselves on being an excellent employer by fostering a vibrant work culture that values teamwork and customer service. As a Shift Leader at The Wheatsheaf Inn in Kilmarnock, you will enjoy competitive pay, a guaranteed minimum-hour contract, and a range of benefits including complimentary meals, employee discounts, and opportunities for career advancement. Join us to be part of a supportive environment where your contributions are recognised and rewarded, and where you can develop skills that last a lifetime.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader in Kilmarnock
✨Tip Number 1
Get to know the pub culture! Before your interview, pop into Wetherspoon and soak up the atmosphere. Chat with staff and customers to understand what makes the place tick. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past where you've led a team or handled a busy situation. Be ready to share these stories in your interview to demonstrate your ability to motivate and support others.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you’ve gone above and beyond for customers in previous roles. Wetherspoon values excellent service, so make sure you highlight your passion for creating a great atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wetherspoon family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Shift Leader in Kilmarnock
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any leadership experience you have. We want to see how you've motivated teams in the past and how you can bring that energy to our pub!
Be Yourself:Let your personality shine through in your application! We value a friendly nature and good communication skills, so don’t be afraid to show us who you are and why you’re passionate about this role.
Tailor Your Application:Make sure to tailor your application to the Shift Leader role specifically. Mention how your skills align with our expectations, like managing time effectively and maintaining a clean workplace. It shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at JD Wetherspoon
✨Know the Company Inside Out
Before your interview, take some time to research Wetherspoon. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Shift Leader, demonstrating your leadership qualities is crucial. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or motivated colleagues. Be ready to discuss how you can apply these skills at Wetherspoon.
✨Practice Customer Service Scenarios
Wetherspoon places a strong emphasis on excellent customer service. Think of common scenarios you might face in a pub environment and how you would handle them. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
First impressions matter! Make sure you adhere to Wetherspoon's appearance standards by dressing smartly for your interview. A neat and professional appearance will reflect your respect for the company and the role you're applying for.
