JD plc is seeking a Customer Service Agent at Kingsway for a full-time, rotating shift pattern across 5 days out of 7. Hours include 6:30amβ7:15pm on weekdays and 6:30amβ6:00pm on weekends, with a rotating weekend roster and coverage needs.
You will handle inquiries via phone, email, social media and live chat, resolve product questions or issues, take orders by phone, and provide product guidance while recording reasons for contacts and contributing to service improvements.
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Multichannel Customer Service Agent - 24/7 Rotating Shifts in Rochdale employer: JD Sports
As a Building Services Supervisor at Kingsway DC, you will thrive in a dynamic work environment that prioritises safety, compliance, and operational excellence. Our commitment to employee development is reflected in our supportive culture, where you will have opportunities for growth and advancement while working alongside skilled professionals. Enjoy the unique advantage of being part of a team that values collaboration and innovation in maintaining high service standards within our state-of-the-art facilities.