At a Glance
- Tasks: Lead the Returns & Stock Control team to achieve targets and maintain high standards.
- Company: Join JD Sports, a leading fashion retailer with a dynamic work environment.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Great chance to grow your career in a supportive team atmosphere.
- Why this job: Make an impact in a fast-paced role while developing your leadership skills.
- Qualifications: Experience in management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
The purpose of the role is to oversee the day to day running of Returns & Stock Control Department and the Stock Removals process. To ensure that daily targets are achieved and to maintain accuracy while delivering a high standard of customer service.
Key Duties/Responsibilities:
- Distribute work fairly across the team to ensure targets and objectives are met with high standards of accuracy.
- Support in the identification and resolution of departmental operational issues.
- Oversee all aspects of Returns & Stock Control including:
- Retail Returns
- Problem Stocks
- Pricing of Clearance Stocks
- Multi-Channel Returns
- Stock Removals
- Supplier Returns
- Audits
- General queries
- eBay
- Report any potential quality or product issues to the relevant departments.
- Monitor levels of adjustments within the DC and analyse the information to identify and report on findings.
- Monitor the audit trail of cartons being despatched from the DC.
- Investigate discrepancies reported by stores and across multi sites.
- Audit stocks destined to and passed over to jobbers.
- Supervise the removal of ‘End of Line’ stocks to jobbers.
- Ensure that all returns are regularly collected.
- Carry out spot checks, monitor and oversee stocks destined for disposal including lost property.
- Assist with the ongoing development of all members of the department.
- Deputise for the Returns and Stock Control Supervisor in their absence.
- Complete any other reasonable ‘adhoc’ task in line with the needs of the Business and current level of responsibility.
- Development and documentation of new processes within the department.
- Ensure department KPI’s are met through operative training and development.
Skills, Knowledge & Experience:
- Previous experience of first line management is essential.
- Previous Returns or Stock Control experience would be preferred but not essential.
- Ability to problem solve.
- Good communication skills both written and verbal.
- Demonstrate a high level of literacy and numeracy to produce documentation and maintain accurate records.
- Ability to prioritise work.
- Self-motivated with the ability to work on your own initiative.
- A team player.
- Computer literate.
- Ability to communicate and operate with staff at all levels.
- Conflict resolution skills.
- Confident in decision making.
- Professionalism and leadership skills are essential.
System Knowledge (Preferred not essential):
- WMS
- Shogun
- Oracle
- Microsoft Office
- Assure
- Metapack
- Multichannel platforms
- Jira
Returns & Stock Control Team Leader employer: JD Sports
At JD Sports Fashion plc, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Rochdale that fosters teamwork and personal growth. Our Returns & Stock Control Team Leader role not only provides competitive benefits and a supportive culture but also presents unique opportunities for career advancement within a leading retail brand. Join us to be part of a team that values accuracy, customer service, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Returns & Stock Control Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at JD Sports. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Returns & Stock Control roles. We recommend practising your answers with a mate to boost your confidence and ensure you hit all the key points.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples from your past experiences where you tackled challenges head-on, especially in stock control or management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Returns & Stock Control Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Returns & Stock Control Team Leader role. Highlight your previous management experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled challenges in stock control or returns management. Let us know what makes you tick!
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. We love candidates who can think on their feet and resolve issues effectively. Share a story where you successfully navigated a tricky situation in a previous role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at JD Sports
✨Know Your Stuff
Make sure you understand the ins and outs of Returns and Stock Control. Brush up on key processes like retail returns, stock removals, and audits. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
As a team leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. This will highlight your leadership capabilities.
✨Be Ready to Problem Solve
Expect questions that test your problem-solving skills. Think of scenarios where you've had to identify and resolve operational issues. Practising how you would approach these situations can help you articulate your thought process during the interview.
✨Communicate Clearly
Strong communication is key in this role. Practice explaining complex ideas simply and clearly. Whether it's discussing KPIs or training methods, being able to convey your thoughts effectively will make a great impression.
