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For Companies At a Glance
- Tasks: Process returns and manage stock to ensure accuracy and availability.
- Company: Join a leading company focused on profit and asset protection.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for personal growth.
- Other info: Great chance to develop your skills in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in stock management.
- Qualifications: Good communication skills and basic computer literacy required.
The predicted salary is between 22000 - 26000 £ per year.
Responsible to: Returns Management
Department: Group Profit & Asset Protection
Location: Kingsway DC - Rochdale
Hours: Dayshift 4 Days on 4 Days team 1 06:00-12:00
Role Overview:
The purpose of this job is to ensure that all types of Store & Supplier returns are processed end to end in accordance with company procedures. Also responsible for investigating warehouse adjustments & dealing with various stock checks throughout the DC to maximise accuracy and stock availability. To implement and ensure adherence to all company procedures and ensuring that the company’s exceptional standards are achieved.
Key Duties/Responsibilities:
- Unload, breakdown and locate all inbound Retail Returns from both internal and external sources
- Meet all KPI’s set within the department
- Process all Retail/internet Return types from across the group
- Report any potential quality or product issues to the Management team for review
- Complete returns documentation & liaise with suppliers via email and phone
- Maintain daily logs of all return’s consignments pending despatch
- Sort, grade & up-cycle selected types of stock
- Assist with the ongoing development of colleagues and personal development
- Liaise and interact with all operational functions within the DC to ensure that stocks and returns are processed & stored in their respective locations
- Analyse adjustments and feedback your findings
- Investigate stock movements within the department to ensure locations have the correct stock & quantities
- Complete any other adhoc tasks as directed by your line Manager in line with current levels of responsibility
Skills, Knowledge & Experience:
- Good communication skills both written and verbal
- Shogun/WMS skills preferred but not essential
- Computer literate with knowledge of Microsoft Office applications
- Ability to demonstrate a high level of literacy and numeracy in order to produce documentation and maintain a variety of accurate records
- Ability to prioritise work
- Ability to work as part of a team
- Self-motivated with the ability to work on your own initiative
- Ability to communicate and operate with all levels of staff
Returns & Stock Control Operative employer: JD Sports
Contact Detail:
JD Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Returns & Stock Control Operative
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to stock control and returns. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively.
✨Tip Number 3
Dress the part! Even if it’s a warehouse role, looking smart shows you’re serious about the job. Plus, it gives a great first impression when you walk in for that interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Returns & Stock Control Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Returns & Stock Control Operative role. Highlight any relevant experience you have with stock management, returns processing, or communication skills. We want to see how your background fits with what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific skills from the job description and how they relate to your experience. We love seeing enthusiasm and personality!
Show Off Your Skills: Don’t forget to showcase your computer literacy and any experience with WMS or similar systems. If you’ve got good communication skills, let us know how you've used them in past roles. We’re all about teamwork and effective communication here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at JD Sports
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key duties and responsibilities, especially around processing returns and stock checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since good communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Whether it's liaising with suppliers or working within a team, be ready to discuss specific situations where your communication made a difference.
✨Demonstrate Problem-Solving Abilities
The role involves investigating stock movements and addressing quality issues. Think of instances where you've successfully solved problems or improved processes in past jobs. Highlighting these experiences will show that you can handle the challenges of the position.
✨Be Ready to Discuss Technology
While Shogun/WMS skills are preferred but not essential, being computer literate is a must. Brush up on your Microsoft Office skills and be prepared to discuss any relevant software you've used in the past. This will reassure the interviewers that you can adapt to their systems quickly.