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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join JD Sports, a leading global retailer in sports-fashion culture.
- Benefits: Competitive wage, inclusive work environment, and opportunities for personal growth.
- Why this job: Be part of a vibrant team that celebrates sport, music, and fashion every day.
- Qualifications: 2+ years in retail management and a passion for streetwear and sneaker culture.
- Other info: Flexible hours and a chance to make a real impact in a growing company.
The predicted salary is between 28000 - 42000 £ per year.
Location: Guildford, Surrey B.C.
Workplace Type: On-site
Job Type: Full-time
Wage: $19.85
The Team:
J D Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
The Role:
Our Retail team is looking for a Full Time Supervisor to join our JD Sports Guildford location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating employee performance.
Key Duties/Responsibilities:
- Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
- Train and grow a team who are focused on delivering outrageous experiences to our community through coaching and feedback.
- Generate business results and achieve key KPIs.
- Delivering sales, customer experience, merchandising, visual, and operational expectations.
- Act as a partner between customers, sales associates and store leadership.
- Ability to learn and share expertise of products and trends to fit customer’s needs.
- Maintains an awareness of all product knowledge, and current or upcoming product/trends.
- Contributes to a positive and inclusive work environment.
- Support key initiatives as empowered by and in partnership with the Store Manager.
- Take a proactive approach to growing the business through community outreach.
- Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
- Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.
Skills/Experience/Knowledge needed:
- Minimum 2 years of retail management or keyholder experience.
- Passionate and knowledgeable about streetwear and sneaker culture.
- Experience supervising, training and coaching sales associates.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
- High level of ethics, values, integrity, and trust.
- Flexible availability – including nights, weekends, and holidays.
- Leadership - You’re an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.
Supervisor in London employer: JD Sports
Contact Detail:
JD Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into JD Sports' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience in retail management and customer service.
✨Tip Number 3
Show off your passion for streetwear and sneaker culture! Bring examples of how you've engaged customers in the past and how you can elevate their shopping experience at JD Sports.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion: Let your love for streetwear and sneaker culture shine through in your application. We want to see how your enthusiasm aligns with our brand and the JD Sports vibe!
Tailor Your CV: Make sure your CV highlights relevant retail management experience and any coaching or training roles you've had. We’re looking for leaders who can inspire, so show us how you’ve done that before!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Supervisor role. Share specific examples of how you’ve delivered excellent customer experiences and driven results in previous positions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at JD Sports Guildford.
How to prepare for a job interview at JD Sports
✨Know Your Stuff
Make sure you’re well-versed in the products and trends related to streetwear and sneaker culture. JD Sports values knowledgeable staff, so brush up on the latest releases and be ready to discuss how they fit into the broader market.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully trained or coached others in previous roles, and be ready to share your approach to fostering a positive work environment.
✨Customer Experience is Key
JD Sports places a strong emphasis on delivering excellent customer experiences. Think of specific instances where you’ve gone above and beyond for a customer, and be prepared to discuss how you would ensure high levels of satisfaction in this role.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare for scenarios where you might need to handle inventory issues or manage team dynamics, showcasing your resourcefulness and adaptability in a fast-paced retail environment.
