At a Glance
- Tasks: Lead the Control Room team and manage service-impacting incidents across logistics.
- Company: Join a dynamic logistics company focused on innovation and teamwork.
- Benefits: Gain hands-on experience, develop technical skills, and enjoy a supportive work environment.
- Other info: Opportunities for career growth and skill development in a fast-paced setting.
- Why this job: Be at the forefront of logistics technology and make a real difference in operations.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
Lead Technicians are the technical experts of the Control Room. You will be a key point of contact for escalations of service impacting incidents at both Kingsway and the wider Logistics network, so building relationships and communicating with stakeholders is paramount. You’ll work with several teams including Operations, Engineering, IT, Planning, Stock Integrity and many more. As part of the Kingsway Logistics team, you will input into and execute the daily picking plan. You will learn to support through a wide range of systems, and also be involved in the design and testing of software changes, as well as other opportunities to develop your skills!
Responsibilities:
- Provide multi-site support to users of Logistics systems and raise issues with the system supplier via the JD ‘Request Tracker’ system
- Co-ordination of high severity system issues including stakeholder communications
- Control of system parameters and configuration - Matflo WMS, Selektron, Control Tower & Red Ledge
- Participate in daily pick planning for both Kingsway DCs
- Input into the design, testing, and implementation of Kingsway systems changes
- Releasing of Retail store orders and Internet customer orders into the WMS systems
- Ensure effective handovers at the start and end of shifts
- Support with the training and development of Control Room Technicians
Skills and Experience:
- Excellent attention to detail
- Excellent communications skills, both written & verbal
- Experience of using Warehouse Management Systems and willingness to learn & become expert in new systems
- Able to effectively prioritise multiple tasks & issues and escalate appropriately
- Good problem-solving skills
- Ability to build and maintain relationships with colleagues & stakeholders
Control Room Lead Technician - Control Room-T2 D employer: JD Sports
At GO Outdoors, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Department Manager, you will not only lead a passionate team but also benefit from extensive personal development opportunities, including access to apprenticeships and accredited qualifications. With a strong commitment to employee growth, competitive staff discounts, and a focus on maintaining high operational standards, working with us means being part of a dynamic environment where your contributions directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Lead Technician - Control Room-T2 D
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like JD Sports and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at JD Sports!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like JD Sports keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Control Room Lead Technician - Control Room-T2 D
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to JD Sports:This is your chance to really connect with the team at JD Sports. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at JD Sports
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with JD Sports.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show JD Sports that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at JD Sports. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
