At a Glance
- Tasks: Lead and manage building services across multiple sites, ensuring safety and efficiency.
- Company: Join a dynamic team at JD Group, a leader in the retail industry.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Opportunity to drive sustainability initiatives and improve operational performance.
- Why this job: Shape the future of facilities management while making a real impact on workplace environments.
- Qualifications: Extensive experience in facilities management and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
Location – JD Group, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR, with travel across Head Office, UK Distribution Centre sites and European Distribution Centre sites as required.
This is a senior leadership role responsible for the strategic and operational management of Building Services and Facilities across the JD Group Head Office campus, UK Distribution Centre sites and European Distribution Centre sites. The Head of Building Services and Facilities will ensure that all sites are safe, compliant, efficient, well maintained and able to support the needs of colleagues, visitors, contractors and operational teams. The role will provide leadership across both corporate and operational environments, ensuring that building services and facilities are delivered consistently while recognising the different needs of Head Office, campus operations, UK logistics sites and European distribution environments. This includes oversight of hard and soft services, mechanical and electrical services, building fabric, budget ownership, statutory compliance, planned preventative maintenance, reactive maintenance, supplier performance, workplace services, site standards and operational resilience. This role will also play a key part in shaping the future building services and facilities strategy for the Group, supporting ongoing campus development, UK and European Distribution Centre requirements, service improvements, sustainability initiatives and the implementation of consistent standards, systems and governance across all relevant sites.
Key Role Responsibilities:
- Lead the Building Services and Facilities function across Head Office, UK Distribution Centre sites and European Distribution Centre sites, ensuring the delivery of safe, compliant, efficient and high-quality working environments.
- Develop and implement a consistent building services and facilities strategy, service model and operating framework across the Head Office campus and UK and European DC estate.
- Oversee hard and soft facilities services, including building maintenance, mechanical and electrical services, building fabric, cleaning, catering, vending, waste, security interfaces, landscaping, postal services, workplace services and contractor management.
- Manage building services and facilities budgets, ensuring effective financial control, forecasting, supplier management and value for money across the estate.
- Ensure all UK and European sites operate in line with statutory, regulatory, local market and company compliance requirements, working closely with the Group Health and Safety team.
- Lead planned preventative maintenance, reactive maintenance and lifecycle planning across the estate, ensuring assets are maintained effectively and risks are managed proactively.
- Drive the use of relevant software systems to drive operational performance and data-driven decision making.
- Act as the senior escalation point for building services and facilities-related matters across Head Office and UK and European DC sites, ensuring issues are resolved promptly and commercially.
- Own supplier performance management, including contract reviews, service level agreements, cost control, value for money and continuous improvement.
- Work with Procurement and Finance to manage facilities budgets, identify efficiencies and support commercial decision-making.
- Provide leadership, coaching and development to Facilities Managers, Building Services teams and relevant site-based colleagues.
- Support business continuity, incident management and emergency preparedness planning across corporate and logistics environments.
- Partner with Supply Chain and UK and European DC leadership teams to ensure building services and facilities support operational continuity, colleague welfare and site productivity.
- Partner with Head Office stakeholders to ensure workplace services support colleague experience, hybrid working requirements, campus development and evolving business needs.
- Lead or support facilities-related projects, refurbishments, site improvements, moves, changes and new service implementations.
- Drive standardisation of processes, reporting, systems, asset information and performance metrics across Head Office and UK and European DC sites.
- Champion sustainability, energy efficiency and responsible resource management across the facilities estate.
- Ensure accurate records are maintained in relation to compliance, maintenance, contractor activity, asset management, invoices and service performance.
- Prepare reports, updates and recommendations for senior leadership relating to service performance, risks, budgets, projects and future investment requirements.
Key skills/requirements:
- Significant experience in a senior Building Services, Facilities Management or Property Operations role, ideally within a large, complex, multi-site organisation.
- Experience managing building services and facilities across corporate office environments and operational, logistics, warehousing or Distribution Centre sites, ideally across both the UK and Europe.
- Strong understanding of hard and soft services, mechanical and electrical services, statutory compliance, planned preventative maintenance, reactive maintenance, building fabric and contractor management.
- Proven leadership experience, with the ability to manage, coach and develop multi-disciplinary teams across different locations.
- Strong commercial acumen, including budget management, cost control, supplier negotiation and the ability to demonstrate value for money.
- Excellent stakeholder management skills, with the confidence to influence and collaborate with senior leaders and operational teams.
- Strong knowledge of health, safety, statutory and regulatory compliance requirements within UK and European facilities and operational environments.
- Ability to operate strategically while remaining close to operational detail and day-to-day service delivery.
- Experience leading change, implementing new processes and driving continuous improvement across building services and facilities operations.
- Strong organisational and project management skills, with the ability to prioritise multiple workstreams across a busy estate.
- Clear verbal and written communication skills, including the ability to produce reports, business cases and senior-level updates.
- Strong problem-solving skills, with a proactive, practical and solutions-focused approach.
- Good IT capability, including Microsoft Office and facilities management systems.
- Relevant professional qualification or membership, such as IWFM, NEBOSH, IOSH or equivalent, would be advantageous.
Head of Building Services & Facilities in Bury employer: JD Sports
At GO Outdoors, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Department Manager, you will not only lead a passionate team but also benefit from extensive personal development opportunities, including access to apprenticeships and accredited qualifications. With a strong commitment to employee growth, competitive staff discounts, and a focus on maintaining high operational standards, working with us means being part of a dynamic environment where your contributions directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Building Services & Facilities in Bury
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like JD Sports.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like JD Sports, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like JD Sports and may help you secure that full-time position sooner!
We think you need these skills to ace Head of Building Services & Facilities in Bury
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at JD Sports.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Head of Building Services & Facilities role at JD Sports. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at JD Sports
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at JD Sports.
