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- Tasks: Manage server administration and troubleshoot infrastructure incidents daily.
- Company: Join JD Sports, a leading global retailer in sports fashion and outdoor gear.
- Benefits: Enjoy staff discounts, personal development opportunities, and a dynamic work environment.
- Why this job: Be part of an innovative team focused on operational excellence and growth.
- Qualifications: Knowledge of Active Directory, Windows Server, and cloud technologies is essential.
- Other info: Ideal for self-motivated individuals eager to improve IT systems.
The predicted salary is between 36000 - 60000 £ per year.
Overview
JD Sports Fashion is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms. Established in 1981 with a single store in the Northwest of England, the JD Group operates stores across several markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 company since 2019. We aim to be the leading global omnichannel retailer in the sports and outdoor industry and seek people-led, innovative and customer-focused colleagues who deliver operational excellence while identifying new areas of growth as part of day-to-day objectives.
Role Overview: We are looking for someone with a logical, passionate mindset to join our growing business. In this role you will act as an escalation point for the Service Desk on Infrastructure-related incidents and perform day-to-day administration of all Infrastructure-related systems.
What You’ll Be Doing
- Day to day server administration tasks
- Responding to critical incidents and standard service requests
- Completing technical project work on systems such as server and storage hardware, Active Directory, VMware vSphere, Windows Server, Veeam, Microsoft Azure, GCP and Microsoft 365
- Establish and maintain effective relationships with business users and IT teams
- Perform routine maintenance tasks on IT systems such as applying patches and configuration changes
- Undertake day-to-day Windows Server, Active Directory and VMware vSphere administration tasks
- Carry out cloud-based admin tasks and troubleshooting in GCP, Microsoft 365 and Microsoft Azure
- Take technical responsibility for small projects as allocated by the line manager
- Assist with completing technical tasks on larger projects that require changes to the IT Infrastructure
- Update technical documentation to enable the IT Service Desk to resolve a higher percentage of incidents without escalation
What We’re Looking For
- Self-motivated with a good understanding of complex technical environments and technologies
- Ability to effectively problem solve and drive incidents to a resolution
- Excellent written and verbal communication skills
- Problem solving skills within an IT environment
- Pro-active person who looks for ways to improve systems to increase performance and reduce support incidents
- Share your ideas and highlight areas where we could improve
Skills
- An in-depth knowledge of Active Directory, including Group Policy
- Experience administering a Windows Server estate (2012 R2+)
- Experience supporting Microsoft 365
- Experience administering VMware vSphere (7.0+)
- A good understanding of networking concepts including DNS and DHCP
- Experience supporting server and storage hardware, preferably HPE
- Strong analytical skills to quickly and accurately respond to reactive problems, ensuring the most appropriate action is taken
- Experience working in an ITIL environment, understanding end-to-end processes across the organization
We offer a benefits package including staff discount on JD Group and other brands within the organisation, plus personal development opportunities to learn and grow at work.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Retail
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Technology Infrastructure Engineer employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, VMWare vSphere, and Microsoft Azure. Having hands-on experience or relevant certifications in these areas can significantly boost your confidence during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past incidents you've resolved in a technical environment. Be ready to discuss your thought process and the steps you took to reach a solution, as this aligns with what JD Sports is looking for.
✨Tip Number 3
Network with current or former employees of JD Sports on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss how you can contribute to operational excellence and innovation within the IT team. Think of specific ideas or improvements you could suggest that align with JD Sports' strategic goals, demonstrating your proactive mindset.
We think you need these skills to ace Technology Infrastructure Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Technology Infrastructure Engineer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Active Directory, Windows Server, VMWare vSphere, and cloud technologies like Microsoft Azure and GCP. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for technology and your motivation to work at JD Sports. Mention how you can contribute to their goals of being a people-led, innovative organisation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT role.
How to prepare for a job interview at JD Sports Fashion
✨Know Your Tech Inside Out
Make sure you have a solid understanding of the technologies mentioned in the job description, such as Active Directory, Windows Server, and VMWare vSphere. Be prepared to discuss your experience with these systems and how you've used them in past roles.
✨Demonstrate Problem-Solving Skills
Since the role involves responding to critical incidents, be ready to share examples of how you've effectively solved technical problems in the past. Highlight your analytical skills and your approach to troubleshooting.
✨Show Your Communication Skills
Excellent written and verbal communication is key for this position. Practice explaining complex technical concepts in simple terms, as you may need to communicate with non-technical stakeholders.
✨Be Proactive About Improvements
The company values individuals who look for ways to improve systems. Think of specific instances where you've identified areas for improvement in your previous roles and be ready to discuss them during the interview.