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- Tasks: Deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join JD Sports, a leading global retailer in sports fashion and outdoor gear.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development opportunities.
- Why this job: Be part of a dynamic team focused on growth, innovation, and customer satisfaction.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Opportunities for career progression and access to apprenticeships available.
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Join to apply for the Store Colleague – Part Time role at JD Sports Fashion
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Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Role Overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role Objectives And KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT .
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promotor Score.
- Ensure all stock on the shop floor is fully replenished
Skills And Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Thank you for your time
#JD
Apply Now
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Store Colleague - Part Time employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - Part Time
✨Tip Number 1
Familiarise yourself with JD Sports' product range and current promotions. This knowledge will not only help you engage customers effectively but also demonstrate your enthusiasm for the brand during any interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle various customer queries and situations confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your flexibility and willingness to work varied shifts, including weekends and holidays. Highlighting this in conversations can make you a more attractive candidate for the part-time role.
✨Tip Number 4
Network with current or former employees of JD Sports if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Store Colleague - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise skills like communication, teamwork, and sales achievements that align with the responsibilities of a Store Colleague.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at JD Sports Fashion and how your values align with their goals.
Highlight Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service in previous roles. This could include resolving customer queries or exceeding sales targets.
Showcase Flexibility and Teamwork: Mention your ability to work various shifts and collaborate with team members. Highlight any experiences where you've successfully worked in a fast-paced environment or contributed to team goals.
How to prepare for a job interview at JD Sports Fashion
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. JD Sports values a positive attitude, so let your passion for sports fashion shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to engage with customers and resolve their queries professionally, as this is crucial for the Store Colleague role.
✨Know the Brand
Familiarise yourself with JD Sports' products and brand values. Being knowledgeable about their offerings will show that you're genuinely interested in the company and can help you connect better with the interviewers.
✨Be Ready for Teamwork Questions
Since the role involves working closely with other sales assistants, be prepared to discuss your experience in team settings. Share specific instances where you collaborated effectively to achieve goals or improve store performance.
