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- Tasks: Deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join JD Sports, a leading global retailer in sports fashion with a strong growth trajectory.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development opportunities.
- Other info: Opportunities for apprenticeships and volunteering to make a positive impact.
- Why this job: Be part of a dynamic team focused on innovation, customer satisfaction, and career progression.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
The predicted salary is between 20000 - 28000 £ per year.
Join to apply for the Store Colleague – Night Staff role at JD Sports Fashion
Join to apply for the Store Colleague – Night Staff role at JD Sports Fashion
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Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Role Overview
We are seeking an enthusiastic SalesAssistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizingin-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assistingin other departments as needed, representingthe company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role Objectivesand KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promotor Score.
- Ensure all stock on the shop floor is fully replenished
Skills And Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
- Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Thank you for your time
#JD
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Store Colleague - Night Staff employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - Night Staff
✨Tip Number 1
Familiarise yourself with JD Sports' product range and current promotions. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer queries or complaints in the past. This will highlight your ability to provide exceptional service, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since this position involves night shifts, emphasising your willingness to adapt to various schedules can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of JD Sports if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Colleague - Night Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you provided exceptional customer service or worked in a fast-paced environment, as these are key for the Store Colleague position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at JD Sports Fashion and how your skills align with their goals of being customer-focused and innovative.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as communication, teamwork, and flexibility. Provide examples of how you've successfully used these skills in past experiences.
Show Your Passion for Retail: Demonstrate your passion for the retail industry and sports fashion in your application. Mention any personal interests or experiences that relate to the products sold at JD Sports Fashion, as this can help you stand out as a candidate who truly cares about the brand.
How to prepare for a job interview at JD Sports Fashion
✨Show Enthusiasm for Customer Service
As a Store Colleague, your role revolves around providing exceptional customer service. Make sure to express your passion for helping customers and creating a positive shopping experience during the interview.
✨Demonstrate Sales Skills
Be prepared to discuss how you can drive sales and exceed targets. Share examples of how you've successfully upsold or cross-sold products in previous roles, as this will show your potential employer that you understand the importance of sales in retail.
✨Highlight Teamwork Abilities
Since you'll be working closely with other sales assistants, it's crucial to demonstrate your ability to collaborate effectively. Talk about past experiences where you contributed to a team goal or supported colleagues in achieving store targets.
✨Prepare for Shift Flexibility Questions
Given the nature of retail, be ready to discuss your availability and flexibility regarding shifts, including nights and weekends. Showing that you're adaptable will make you a more attractive candidate for the role.