At a Glance
- Tasks: Deliver top-notch customer service and drive sales in a vibrant retail environment.
- Company: Join JD Sports, a leading global retailer in sports fashion and outdoor gear.
- Benefits: Enjoy 25% off products, health plans, and opportunities for personal development.
- Other info: Flexible shifts with great career growth and volunteering opportunities.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Positive attitude, strong communication skills, and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Store Colleague - Full Time role at JD Sports Fashion. Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s
- Contribute to achieving or exceeding the store’s monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself and your career.
- Confident interpersonal and communication skills with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors); exclusive deals and discounts through our online benefits platform (TELUS Health); access to counselling services and well-being resources; health cash plans; internal development courses; apprenticeships and accredited qualifications; discounted Gym memberships at JD Gyms; access to colleague networks and opportunities to volunteer; JD Foundation involvement; incremental Holiday Allowance.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Retail
Store Colleague - Full Time in Craigavon employer: JD Sports Fashion
JD Sports Fashion is an exceptional employer that prioritises a people-led and customer-focused culture, offering a vibrant work environment where colleagues can thrive. With generous benefits such as a 25% employee discount, access to well-being resources, and numerous opportunities for personal and professional growth, employees are empowered to excel in their roles while contributing to the company's ambitious goals. Located in a dynamic retail setting, JD Sports provides a unique chance to be part of a leading global omni-channel retailer in the sports and outdoor industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague - Full Time in Craigavon
✨Tip Number 1
Get to know JD Sports! Familiarise yourself with their products and values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely understands what we stand for.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer interactions. We want to see that you can provide exceptional service and resolve queries like a pro.
✨Tip Number 3
Be ready to talk numbers! Brush up on your sales techniques and be prepared to discuss how you can help us exceed our targets. Show us you’re not just about selling, but about creating an amazing shopping experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the JD family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Colleague - Full Time in Craigavon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A bit of flair can make your application stand out from the crowd.
Tailor Your Application:Make sure to tailor your application to the Store Colleague role specifically. Highlight any relevant experience or skills that align with our customer-focused approach and sales targets. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at JD Sports Fashion
✨Know the Brand
Before your interview, take some time to research JD Sports Fashion. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Store Colleague, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to handle queries and resolve issues will demonstrate that you’re ready to contribute positively to the store environment.
✨Demonstrate Team Spirit
JD Sports values teamwork, so be ready to discuss how you’ve worked collaboratively in previous roles. Share specific instances where you supported colleagues or contributed to achieving team goals. This will show that you can thrive in a fast-paced retail setting.
✨Prepare for Sales Scenarios
Expect to be asked about sales techniques during your interview. Brush up on upselling and cross-selling strategies, and think of ways you could apply these in the store. Being able to articulate how you would drive sales will set you apart as a candidate who understands the retail landscape.
