Store Colleague

Store Colleague

Rugby Full-Time 22000 - 32000 Β£ / year (est.) No home office possible
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JD Sports Fashion

At a Glance

  • Tasks: Engage customers, drive sales, and maintain store standards.
  • Company: Join JD Sports, a leading global retailer in sports fashion since 1981.
  • Benefits: Enjoy 25% off products, exclusive discounts, and health support services.
  • Why this job: Be part of a dynamic team with growth opportunities and a vibrant culture.
  • Qualifications: Positive attitude, strong communication skills, and flexibility for shifts required.
  • Other info: Access to apprenticeships and personal development courses available.

The predicted salary is between 22000 - 32000 Β£ per year.

Join to apply for the Store Colleague role at JD Sports Fashion

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Join to apply for the Store Colleague role at JD Sports Fashion

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Role Overview

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities

  • Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
  • Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
  • Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
  • Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
  • Process sales transactions, including cash handling and card payments accurately.
  • Upsell and cross-sell products to maximise sales opportunities.
  • Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
  • Address and resolve customer queries in a professional manner.
  • Work closely with other sales assistants and team members to achieve store targets.

Role Objectives And KPI’s

  • Contribute to achieving or exceeding the stores monthly sales target.
  • Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
  • Achieve upselling or cross-selling targets.
  • Maintain a high Net Promotor Score.
  • Ensure all stock on the shop floor is fully replenished

Skills And Experience

  • A positive attitude towards a fast-paced, customer focused retail environment.
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
  • Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
  • Flexibility to work various shifts, including weekends and holidays, based on store needs.

Benefits

We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:

  • Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
  • Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
  • Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
  • Health cash plans
  • Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
  • Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
  • Discounted Gym memberships at JD Gyms
  • Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
  • Opportunities to volunteer and contribute to JD Foundation
  • Employer engagement forums to help influence positive change
  • Incremental Holiday Allowance

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

#JD

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Store Colleague employer: JD Sports Fashion

JD Sports Fashion is an exceptional employer that prioritises the growth and development of its employees, offering a vibrant work culture where teamwork and customer focus are at the forefront. With generous benefits such as a 25% discount on products, access to health and well-being services, and numerous opportunities for personal and professional development, colleagues in Rugby can thrive in their careers while contributing to a leading global retailer in the sports and outdoor industry.
JD Sports Fashion

Contact Detail:

JD Sports Fashion Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Colleague

✨Tip Number 1

Familiarise yourself with JD Sports' product range and current promotions. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the brand during any interactions.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully handled customer queries or complaints in the past. This will highlight your ability to provide exceptional service, which is crucial for the Store Colleague role.

✨Tip Number 3

Be ready to discuss your flexibility regarding working hours. JD Sports often requires staff to work weekends and holidays, so demonstrating your willingness to adapt will make you a more attractive candidate.

✨Tip Number 4

Network with current or former employees of JD Sports if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Store Colleague position.

We think you need these skills to ace Store Colleague

Customer Service Skills
Sales Techniques
Communication Skills
Interpersonal Skills
Teamwork
Flexibility
Attention to Detail
Cash Handling
Visual Merchandising
Problem-Solving Skills
Time Management
Adaptability
Positive Attitude
Upselling and Cross-Selling Skills

Some tips for your application 🫑

Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Store Colleague position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at JD Sports Fashion and how you can contribute to their goals of being a people-led and customer-focused organisation.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at JD Sports Fashion

✨Show Enthusiasm for Customer Service

As a Store Colleague, your primary role is to provide exceptional customer service. Make sure to express your passion for helping customers and creating a positive shopping experience during the interview.

✨Demonstrate Sales Skills

Be prepared to discuss how you can drive sales and exceed targets. Share examples of how you've successfully upsold or cross-sold products in previous roles, as this will show your potential value to the team.

✨Highlight Teamwork Experience

JD Sports values collaboration among colleagues. Talk about your experiences working in teams, how you contribute to achieving common goals, and how you support your teammates in a retail environment.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've resolved customer queries or dealt with difficult situations, and be ready to share those stories.

Store Colleague
JD Sports Fashion
Location: Rugby
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