Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join JD Sports, a leading global retailer in sports fashion with a strong growth trajectory.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development opportunities.
- Why this job: Be part of a dynamic team focused on innovation, customer satisfaction, and career progression.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Opportunities for apprenticeships and volunteering to make a positive impact.
The predicted salary is between 18000 - 24000 £ per year.
Join to apply for the Store Colleague role at JD Sports Fashion
Join to apply for the Store Colleague role at JD Sports Fashion
Get AI-powered advice on this job and more exclusive features.
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Role Overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role Objectives And KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT .
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promotor Score.
- Ensure all stock on the shop floor is fully replenished
Skills And Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Thank you for your time
#JD
Apply Now
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at JD Sports Fashion by 2x
Sign in to set job alerts for “Store Assistant” roles.
Chatham, England, United Kingdom 1 day ago
Gillingham, England, United Kingdom 1 week ago
Store Assistant – 16 hours – Sweaty Betty
Greenhithe, England, United Kingdom 2 days ago
Leeds, England, United Kingdom 1 week ago
Biggin Hill, England, United Kingdom 3 weeks ago
Grays, England, United Kingdom 1 week ago
Grays, England, United Kingdom 2 weeks ago
Bromley, England, United Kingdom 1 week ago
Maidstone, England, United Kingdom 3 weeks ago
Leeds, England, United Kingdom 1 week ago
Assistant Store Manager at Newbie Bromley
Bromley, England, United Kingdom 2 weeks ago
Leeds, England, United Kingdom 3 days ago
Dartford, England, United Kingdom 3 days ago
Ashford, England, United Kingdom 4 days ago
Thurrock, England, United Kingdom 1 week ago
Greenhithe, England, United Kingdom 3 days ago
Basildon, England, United Kingdom 4 days ago
Kent, England, United Kingdom 3 weeks ago
Swanley, England, United Kingdom 3 days ago
Gillingham, England, United Kingdom 10 hours ago
Dagenham, England, United Kingdom 2 weeks ago
Greenhithe, England, United Kingdom 2 weeks ago
Kent, England, United Kingdom 1 month ago
West Thurrock, England, United Kingdom 1 day ago
Ashford, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 6 days ago
Romford, England, United Kingdom 1 hour ago
Kent, England, United Kingdom 2 weeks ago
Aylesford, England, United Kingdom 3 weeks ago
Greenhithe, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Store Colleague employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with JD Sports' product range and current promotions. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the brand during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle various customer interactions confidently will set you apart as a candidate.
✨Tip Number 3
Showcase your flexibility and willingness to work varied shifts, including weekends and holidays. Highlighting this in conversations can reassure hiring managers of your commitment to the role.
✨Tip Number 4
Network with current or former employees of JD Sports. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you provided exceptional customer service or achieved sales targets, as these are key aspects of the Store Colleague role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at JD Sports Fashion and how your skills align with their goals of being customer-focused and innovative.
Highlight Key Skills: In your application, emphasise skills such as communication, teamwork, and flexibility. These are crucial for a Store Colleague, so provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at JD Sports Fashion
✨Show Your Enthusiasm
Make sure to express your excitement about the Store Colleague role. JD Sports values a positive attitude, so let your passion for sports fashion and customer service shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Know the Brand
Familiarise yourself with JD Sports and its product range. Being knowledgeable about their offerings will show your genuine interest in the company and help you answer questions more effectively.
✨Be Ready to Discuss Sales Techniques
Since driving sales is a key responsibility, be prepared to discuss your experience with upselling and cross-selling. Share specific strategies you've used to maximise sales opportunities in previous roles.
