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- Tasks: Join us as a Sales Assistant, delivering top-notch customer experiences and driving sales.
- Company: JD Sports is a leading global retailer in sports fashion and outdoor gear, established in 1981.
- Benefits: Enjoy staff discounts, personal development opportunities, and a dynamic work environment.
- Why this job: Be part of a vibrant team focused on innovation, growth, and exceptional customer service.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: This role offers great career progression opportunities in a fast-paced retail setting.
The predicted salary is between 20000 - 28000 £ per year.
JD Sports- 0411 Bournemouth Castlepoint, Unit 22/23 Deck Level, Bournemouth, England, United Kingdom Req #314
13 March 2025
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Providing a knowledgeable and seamless customer experience for all customers that enter the store.
- Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.
- Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.
- Drive sales, ensuring that targets are achieved and, where possible, exceeded.
- Utilise the in-store devices, offering the customer the whole product range.
- Provide alternatives and add on sales at every opportunity.
- Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.
- Ensure that product is priced correctly.
- To deputise for other staff, work within departments, or carry out other duties as required.
- Always represent JD Sports in the most professional manner.
- Conduct your work in a safe and responsible manner.
Role objectives and KPI’s:
- Provide exceptional service to ensure customer satisfaction and retention.
- Actively drive sales to support the store in meeting and exceeding the stores financial goals.
- Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.
Skills and Experience:
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
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Store Colleague employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with JD Sports' product range and current trends in sports fashion. This knowledge will not only help you engage customers effectively but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Showcase your customer service skills by practicing scenarios where you can provide exceptional service. Think about how you would handle different customer situations, as this will prepare you for real-life interactions in the store.
✨Tip Number 3
Network with current or former employees of JD Sports to gain insights into the company culture and expectations. This can give you an edge in understanding what they value in a Store Colleague.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts, including weekends and holidays. Highlighting your willingness to adapt to the store's needs can make you a more attractive candidate.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Store Colleague position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at JD Sports and how you can contribute to their goals of being customer-focused and innovative.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at JD Sports Fashion
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. JD Sports values a positive attitude, so let your passion for sports fashion and customer service shine through during the interview.
✨Know the Brand
Familiarise yourself with JD Sports' products, current trends, and promotions. Being knowledgeable about the brand will demonstrate your commitment and help you engage effectively with the interviewers.
✨Highlight Teamwork Skills
Since collaboration is key in this role, be prepared to discuss examples of how you've successfully worked in a team. Share specific instances where you contributed to achieving sales targets or enhancing customer experiences.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult customers or meet tight deadlines, and explain how you managed those situations.
