Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms. JD Sports Fashion Plc has been listed on the London Stock Exchange since 1996 and is a FTSE100 company since 2019. We aim to be the global leader in the sports and outdoor industry by remaining people‑led, innovative and customer‑focused while driving operational excellence and growth.
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With ample opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide a knowledgeable and seamless customer experience for all customers that enter the store.
- Continuously maintain clean and tidy stock standards on the shop floor.
- Collaborate with team members to achieve sales and KPI targets through knowledge of current trends, in‑store promotions, and evolving store processes.
- Drive sales, ensuring targets are achieved and, where possible, exceeded.
- Utilise in‑store devices, offering the customer the full product range and providing alternatives and add‑on sales at every opportunity.
- Replenish stock levels when needed, ensuring the full‑size range is on the shop floor where possible.
- Ensure that product is priced correctly.
- Deputise for other staff, work across departments, or carry out other duties as required.
- Always represent JD Sports in the most professional manner.
- Conduct your work in a safe and responsible manner.
Role Objectives and KPIs
- Provide exceptional service to ensure customer satisfaction and retention.
- Actively drive sales to support the store in meeting and exceeding its financial goals.
- Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.
Skills and Experience
- A positive attitude towards a fast‑paced, customer‑focused retail environment.
- An ability to enthusiastically view challenges as opportunities to develop yourself, your career, and to learn new skills.
- Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
- Benefits include staff discounts on JD Group and other brands within the organisation, and personal development opportunities to learn and grow at work.
Seniority level: Entry level. Employment type: Temporary. Job function: Sales and Business Development. Industries: Retail.
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Contact Detail:
JD Sports Fashion Recruiting Team