At a Glance
- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Group is a leading omni-channel retailer in sports fashion and outdoor gear, thriving globally.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development opportunities.
- Other info: Opportunities for career progression and access to apprenticeships and accredited qualifications.
- Why this job: Be part of a dynamic team focused on growth, innovation, and exceptional customer experiences.
- Qualifications: Bring a positive attitude, strong communication skills, and flexibility for various shifts.
The predicted salary is between 24000 - 36000 £ per year.
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. We want to be the leading global omnichannel retailer in the sports and outdoor industry.
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:- Provide exceptional customer service by greeting customers warmly and ensuring they receive the best experience.
- Drive and exceed sales targets by utilizing in-store devices and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed and adhering to safety guidelines.
- Process sales transactions accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself and learn new skills.
- Confident interpersonal and communication skills.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
We offer amazing benefits including:
- Company discount of 25% off a large number of products in-store and online.
- Exclusive deals and discounts from retail and hospitality businesses.
- Access to counselling services and digital health advice.
- Health cash plans.
- A wide range of internal development courses.
- Access to apprenticeships & accredited qualifications.
- Discounted Gym memberships at JD Gyms.
- Opportunities to volunteer and contribute to JD Foundation.
JD Sports- 2272 Edmonton, Unit 12-13, Edmonton, Enfield, United Kingdom
Sales Assitant - Full Time in London employer: JD Sports Fashion
JD Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture where innovation and customer focus thrive. With generous benefits such as a 25% discount on products, access to health and well-being services, and extensive personal development opportunities, JD Group fosters an environment where team members can flourish both personally and professionally. Located in Edmonton, this role as a Sales Assistant not only provides a chance to engage with customers but also to be part of a leading global retailer committed to operational excellence and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assitant - Full Time in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JD Sports Fashion, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JD Sports Fashion!
We think you need these skills to ace Sales Assitant - Full Time in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JD Sports Fashion, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JD Sports Fashion and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JD Sports Fashion that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JD Sports Fashion
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
