At a Glance
- Tasks: Monitor alarms and CCTV, ensuring safety across all JD Sports locations.
- Company: Join JD Sports, a leading global retailer in sports fashion and outdoor gear.
- Benefits: Enjoy staff discounts, personal development opportunities, and a supportive work environment.
- Other info: Opportunity for growth in a thriving, innovative company.
- Why this job: Be part of a dynamic team ensuring safety and security in a fast-paced retail setting.
- Qualifications: Experience in security and excellent communication skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people‑led, innovative and customer‑focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day‑to‑day objectives.
Role overview
We are seeking an Assistant Security Controller, who will assist the Main Controller with the alarms and CCTV monitoring of all sites owned by JD Sports Fashion PLC. You must ensure that all alarms are dealt with expeditiously and key stakeholders are informed of incidents.
Responsibilities
- Deal with alarm activations efficiently and update the relevant stakeholders
- Ensure that all procedures in relation to the ARC are followed and escalated where necessary
- Liaise with the Police/fire in relation to alarm activations
- Use technical knowledge to assist with intruder alarm setting and activations
- Update key holders and ensure checks are made to confirm identity
- Monitor CCTV in stores and report issues to the relevant manager
- Prepare and send nightly reports on issues
- Identify faults and escalate to Security Tech, recording the incident number
- Adhere to all company policies and ensure working within health and safety guidelines
- Carry out weekly checks as per the schedule
- Be professional and courteous at all times
- Undertake any other reasonable activities in line with the needs of the business
- Produce footage for the group as requested and ensure compliance with GDPR
Skills and Experience
- Experience of working to health and safety requirements
- Excellent computer literacy skills; all information is recorded on databases
- Ability to work under pressure in a busy environment
- Works well as part of a team; supportive of others and supplemental to the Duty Controller
- Communicates effectively, both written and orally
- Responds to issues quickly, positively in a fast‑paced and changing environment
- Experience working in the security industry / Alarm Receiving Centre is essential
- Pass the exam to the required standard once training completed
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Security Control Room Operator - TA in Rochdale employer: JD Sports Fashion
JD Sports Fashion Plc is an exceptional employer, offering a dynamic work environment where innovation and customer focus are at the forefront. With a commitment to employee development, staff enjoy benefits such as discounts across the JD Group and opportunities for personal growth within a supportive team culture. Located in the vibrant retail sector, this role provides a chance to contribute to a leading global brand while ensuring operational excellence in security management.
StudySmarter Expert Advice🤫
We think this is how you could land Security Control Room Operator - TA in Rochdale
✨Tip Number 1
Network like a pro! Reach out to current employees at JD Sports on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to security operations. Think about scenarios where you had to act quickly under pressure, as this role demands it!
✨Tip Number 3
Show your passion for the brand! Familiarise yourself with JD Sports' values and recent news. This will help you connect your answers to their goals during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Security Control Room Operator - TA in Rochdale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Control Room Operator role. Highlight any relevant experience in security or alarm monitoring, and don’t forget to mention your computer literacy skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with JD Sports Fashion and how your skills align with our goals. Keep it professional but let your personality show through – we love a bit of character!
Showcase Your Communication Skills:Since effective communication is key in this role, make sure to demonstrate your written communication skills in your application. Whether it's through clear language in your CV or cover letter, we want to see that you can convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at JD Sports Fashion
✨Know Your Security Basics
Make sure you brush up on your knowledge of alarm systems and CCTV operations. Familiarise yourself with common security protocols and procedures, as this will show that you're serious about the role and understand the importance of safety in a retail environment.
✨Demonstrate Team Spirit
Since the role involves working closely with others, be prepared to discuss how you’ve successfully collaborated in past roles. Share examples of how you supported your team during high-pressure situations, as this will highlight your ability to work well under stress.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing how you would handle alarm activations or liaise with emergency services. This will help you stand out as someone who can convey important information efficiently.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would respond to various incidents, such as an alarm activation or a CCTV issue. Being able to demonstrate your problem-solving skills and quick thinking will impress the interviewers.
