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- Tasks: Lead the Returns & Stock Control team to achieve daily targets and maintain high customer service standards.
- Company: Join JD Sports, a leading global omni-channel retailer in sports fashion and outdoor gear.
- Benefits: Enjoy staff discounts, personal development opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team driving operational excellence and innovation in a growing company.
- Qualifications: Previous management experience preferred; strong communication and problem-solving skills required.
- Other info: Exciting career growth opportunities in a fast-paced distribution environment.
The predicted salary is between 36000 - 60000 £ per year.
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. We want to be the leading global omnichannel retailer in the sports and outdoor industry.
Role Overview:
The purpose of the role is to oversee the day-to-day running of the Returns & Stock Control Department and the Stock Removals process, ensuring that daily targets are achieved while maintaining accuracy and delivering a high standard of customer service.
Responsibilities:
- Distribute work fairly across the team to ensure targets and objectives are met.
- Support in the identification and resolution of departmental operational issues.
- Oversee all aspects of Returns & Stock Control including:
- Retail Returns
- Problem Stocks
- Pricing of Clearance Stocks
- Multi-Channel Returns
- Stock Removals
- Supplier Returns
- Audits
- General queries
- eBay
Skills, Knowledge & Experience:
- Some previous experience of first line management within a distribution environment preferred.
- Previous Returns or Stock Control experience preferred but not essential.
- Ability to problem solve.
- Good communication skills both written and verbal.
- Demonstrate a high level of literacy and numeracy to produce documentation and maintain accurate records.
- Ability to prioritise work.
- Self-motivated with the ability to work on your own initiative.
- A team player.
- Computer literate.
- Ability to communicate and operate with staff at all levels.
- Conflict resolution skills.
- Confident in decision making.
- Professionalism and leadership skills are essential.
System Knowledge (Preferred not essential):
- WMS
- Shogun
- Oracle
- Microsoft Office
- Assure
- Metapack
- Multichannel platforms
- Jira
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Returns & Stock Control Team Leader D23 OD1 - Returns-T1 D in Rochdale employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Returns & Stock Control Team Leader D23 OD1 - Returns-T1 D in Rochdale
✨Tip Number 1
Network like a pro! Reach out to current or former employees at JD Sports on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with JD Sports' values and recent news. This shows you're genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice common interview questions, especially those related to team leadership and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Returns & Stock Control Team Leader D23 OD1 - Returns-T1 D in Rochdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Returns & Stock Control Team Leader role. Highlight any previous management experience and relevant stock control knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join JD Sports and how your background aligns with our goals. Be genuine and let your personality come through – we love that!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and resolve issues effectively, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at JD Sports Fashion
✨Know Your Stuff
Before the interview, make sure you understand the role of Returns & Stock Control Team Leader inside out. Familiarise yourself with JD Sports' operations, especially in returns and stock control. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a team leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. This will highlight your leadership capabilities and fit for the role.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills, especially related to stock discrepancies or operational issues. Think of specific scenarios where you've identified problems and implemented solutions. This will showcase your analytical thinking and ability to handle challenges effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, company culture, or future projects within the Returns & Stock Control department. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
