At a Glance
- Tasks: Assist customers with product and order queries via phone, email, and social media.
- Company: Join the dynamic team at JD Sports Fashion in Rochdale.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Other info: Fast-paced, 24/7 operation with opportunities for growth.
- Why this job: Be the voice of a leading brand and help customers every day.
- Qualifications: Fluent in French and excellent communication skills required.
The predicted salary is between 25000 - 30000 Β£ per year.
JD Sports Fashion is seeking a Customer Care Advisor β French Speaking to join our UK team in Rochdale. You will resolve product and order queries across phone, email, social media and live chat, aiming to deliver swift, accurate outcomes and maintain high customer satisfaction.
The role requires a proactive communicator who can work independently within a fast-paced, 24/7 operation, handling telesales orders, delivery expectations and product information with confidentiality.
French-Speaking Customer Care Advisor β 24/7 Support in Rochdale employer: JD Sports Fashion
At JD Group, we pride ourselves on being an exceptional employer that values every colleague's contribution in a dynamic retail environment. With a commitment to personal development, inclusive work culture, and a range of benefits including staff discounts and opportunities for accredited qualifications, we empower our team members to thrive and grow their careers. Join us in a fast-paced setting where your passion for sports fashion can shine, and make a meaningful impact every day.