At a Glance
- Tasks: Process returns, conduct stock checks, and ensure accuracy in a fast-paced warehouse environment.
- Company: Join JD Sports, a leading global retailer in sports fashion and outdoor gear since 1981.
- Benefits: Enjoy staff discounts, personal development opportunities, and a dynamic work culture.
- Why this job: Be part of a people-led, innovative team focused on operational excellence and growth.
- Qualifications: Good communication skills, proficiency in Microsoft Office, and teamwork are essential.
- Other info: Located in Rochdale, this role offers a chance to grow within a FTSE100 company.
The predicted salary is between 24000 - 36000 £ per year.
The role involves processing all types of Store & Supplier returns end-to-end according to company procedures, investigating warehouse adjustments, and conducting stock checks to maximize accuracy and stock availability. Ensuring adherence to all procedures and maintaining high standards is essential.
Key Duties & Responsibilities:
- Unload, breakdown, and locate all inbound retail returns from internal and external sources.
- Meet all departmental KPIs.
- Process all retail/internet return types across the group.
- Report potential quality or product issues to management.
- Complete return documentation and liaise with suppliers via email and phone.
- Maintain logs of return consignments pending dispatch.
- Sort, grade, and up-cycle selected stock types.
- Support colleagues' development and personal growth.
- Coordinate with operational functions within the DC to ensure proper processing and storage of stocks and returns.
- Analyze adjustments and report findings.
- Investigate stock movements to ensure accurate locations and quantities.
- Perform any other ad hoc tasks as directed by your line manager.
Skills, Knowledge & Experience:
- Good communication skills, both written and verbal.
- Knowledge of Shogun/WMS systems preferred but not essential.
- Proficiency in Microsoft Office applications.
- High literacy and numeracy skills for documentation and record-keeping.
- Ability to prioritize tasks effectively.
- Teamwork and self-motivation.
- Good communication skills across all staff levels.
We value our colleagues' dedication and offer benefits including staff discounts on JD Group and other brands, along with personal development opportunities.
Returns & Stock Control Operative D38 OD2 - Returns-T1 D employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Returns & Stock Control Operative D38 OD2 - Returns-T1 D
✨Tip Number 1
Familiarise yourself with the JD Sports brand and its values. Understanding their focus on being people-led, innovative, and customer-focused will help you align your approach during any interviews or discussions.
✨Tip Number 2
Brush up on your communication skills, as this role requires effective interaction with suppliers and colleagues. Practising clear and concise communication can set you apart from other candidates.
✨Tip Number 3
If you have experience with stock control or returns processes, be ready to discuss specific examples. Highlighting your past achievements in similar roles can demonstrate your capability to meet departmental KPIs.
✨Tip Number 4
Show your enthusiasm for teamwork and personal development. JD Sports values colleagues who support each other's growth, so be prepared to share how you've contributed to team success in previous positions.
We think you need these skills to ace Returns & Stock Control Operative D38 OD2 - Returns-T1 D
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and responsibilities of the Returns & Stock Control Operative. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Skills: Emphasise your communication skills, proficiency in Microsoft Office, and any experience with stock management systems. Provide specific examples of how you've used these skills in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work for JD Sports and how your background makes you a great fit for the role. Mention your ability to work in a team and your self-motivation.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at JD Sports Fashion
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Returns & Stock Control Operative. Familiarise yourself with the key duties mentioned in the job description, such as processing returns and conducting stock checks, so you can confidently discuss how your skills align with these tasks.
✨Demonstrate Your Communication Skills
Since good communication is essential for this role, be prepared to showcase your verbal and written communication abilities during the interview. You might be asked about how you would handle liaising with suppliers or reporting issues, so think of examples that highlight your skills in these areas.
✨Showcase Your Teamwork and Self-Motivation
This position requires both teamwork and self-motivation. Be ready to share specific examples from your past experiences where you successfully worked as part of a team or took the initiative to complete tasks independently. This will demonstrate your ability to thrive in their work environment.
✨Prepare Questions About the Company
Research JD Sports and its values, especially their focus on being people-led and customer-focused. Prepare thoughtful questions that show your interest in the company’s goals and how you can contribute to achieving them. This will leave a positive impression on your interviewers.