Regional People Manager - Central in Norwich

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry.

To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Field based covering Central England

Role objectives and KPI’s

This role will play a pivotal part in executing the Group People strategy in line with commercial objectives set by the business unit.

As a key member of the People team, the People Manager will be responsible for providing a proactive service to the JD Brand Retail function.

In conjunction with the Senior People Business Partner, the role will lead and support on various projects/working groups, internally and externally to support business objectives, influencing the key stakeholders to ensure the People strategy is reflected in all decisions and actions taken.

Responsibilities

• Building trusted relationships with stakeholders and leaders in the business unit to understand and achieve objectives.
• In conjunction with the Senior People Business Partner, develop and implement People strategies and initiatives aligned with the overall business strategy.
• Provide guidance on change management, employee relations, performance management, compensation and benefits, policy & process and diversity & inclusion.
• Support with retention strategies, identifying potential issues and supporting decision making to increase colleague engagement.
• Coaching, supporting and mentoring line managers to promote a full understanding of Group policies and values in order to promote a positive JD people culture.
• Provide expert advice on disciplinary, grievance, absence management and performance management cases, working autonomously to manage and resolve a range of complex cases empathetically, conducting thorough and objective investigations and communicate outcomes clearly and articulately with the aim of minimising appeals taking a “hands on” approach where appropriate.
• Analyse trends and metrics in partnership with senior key stakeholders within the People team to develop solutions.
• Continual professional development, sharing emerging trends to support the development of people strategies.
• Responsibility for conducting exit interviews, analysing and identifying outputs to identify areas to improve the overall colleague experience.
• In collaboration with Co E’s analyse the output of annual engagement survey data, to support with departmental people change initiatives. Competencies:
• Stakeholder management: Ability to work effectively with others including senior leaders in an environment susceptible to change.

Works to build relationships to create a collaborative environment where listening, consulting, and proactively communicating is key.

• Data analysis: Ability to collect, analyse and interpret numerical, verbal, and other types of people data to inform decision making.
• Change management: Adapts and responds positively to organisational change and ambiguity, making positive use of the opportunity change management creates.

Skills and Experience

• Level 5 CIPD qualification or equivalent.
• Current in-depth knowledge of HR legislation and best practice procedures.
• Proven as a HR generalist, having supported with significant organisational change and employee relations cases in a complex business environment.
• Strong proven experience of stakeholder management
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