Management Opportunities

Join to apply for the Management Opportunities role at JD Sports Fashion.

This is a talent pool role and your application will be valid for six months. If our experience aligns with a role, a member of the talent team will reach out to conduct a first-stage interview via Teams.

Established in 1981, JD Sports Fashion Plc is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 company since 2019, continuing to grow in the UK and internationally. Our aim is to be the leading global omnichannel retailer in the sports and outdoor industry, with a focus on being people-led, innovative and customer-focused, delivering operational excellence while identifying new areas of growth.

Responsibilities

• Creating a positive team culture through recruiting, training and developing staff. Build a motivated, high-performing team to increase store success.
• Analyse sales data and financial reports to make informed decisions with the Store Manager, identifying operational and commercial opportunities.
• Act as the point of contact for colleagues in the manager’s absence.
• Provide excellent customer service, address inquiries and resolve complaints professionally.
• Help manage day-to-day operations, including opening and closing procedures.
• Support cash management tasks, such as processing transactions and reconciling tills.
• Participate in hiring, onboarding and training new employees.
• Provide feedback and coaching to colleagues to improve performance.
• Support management in maintaining colleagues’ schedules to ensure proper coverage and productivity.

Role Objectives And KPI’s

• Contribute to achieving or exceeding the store’s monthly sales target.
• Drive KPIs including units, conversion, ATV and UPT.
• Achieve upselling or cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure stock accuracy during store audits.
• Ensure all new colleagues complete mandatory training.
• Ensure employee engagement survey results meet or exceed company benchmarks.
• Assist in keeping operational costs within the allocated budget.

Skills And Experience

• Previous supervisory or management experience in a fast-paced retail/customer-facing environment.
• Passionate about retail with a good understanding of current trends and competitors.
• Experience coaching and developing individuals.
• Strong communication skills.
• Proven track record of achieving and exceeding sales targets and KPIs.
• Experience analysing KPI data to make commercial decisions.
• Keen eye for detail and commercial thinking. Experience in visual merchandising is advantageous.
• Promote JD Group values to internal and external stakeholders.

Benefits

• Quarterly discretionary bonus schemes.
• Company discount of 30% on a wide range of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
• Exclusive deals and discounts on platforms through TELUS Health.
• Access to digital health and well-being services via TELUS Health.
• Health cash plans.
• Development courses to support personal and professional growth.
• Access to apprenticeships and accredited qualifications (England Only).
• Company sick pay scheme.
• Discounted gym memberships at JD Gyms.
• Life assurance.
• Access to colleague networks and initiatives that drive positive change.
• Opportunities to volunteer and contribute to JD Foundation.
• Employee forums to influence positive change.
• Incremental holiday allowance.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Retail

Location: Bristol, England, United Kingdom