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- Tasks: Join a team to monitor systems and ensure smooth operations in the Control Room.
- Company: Be part of a leading retail company with a strong presence across the UK and Europe.
- Benefits: Enjoy full-time hours, gain valuable experience, and work in a dynamic environment.
- Why this job: This entry-level role offers hands-on experience and a chance to impact customer satisfaction.
- Qualifications: No prior experience required; just a passion for technology and teamwork.
- Other info: Perfect for high school and college students looking to kickstart their careers!
The predicted salary is between 28800 - 43200 £ per year.
Overview
Role Overview. Working as a team of Technicians, this entry level role will give you a fantastic insight into the multiple roles of the Control Room. Monitoring various systems and working alongside the Engineering team you’ll ensure our extensive Kingsway automated equipment runs smoothly. Co-ordinating with the Kingsway Operations team, you’ll release Multi-Channel and Retail orders into the automation and manual picking areas to ensure we fulfil our customer promise. Not only does the Control Room support Kingsway, this systems support extends to several locations across the UK and Europe!
Responsibilities
- Monitor Warehouse Management Systems (WMS), SCADA, and CCTV systems highlighting any issues to the Engineering and Engineering Support teams
- Releasing of Retail store orders and Internet customer orders into the WMS systems
- Completion and issuing of hourly, daily, and weekly reports
- Management of user accounts for DC systems – MatfloWMS, Selektron, Control Tower, Message Broker
- Provide multi-site support to users of MatfloWMS – primarily Kingsway – and raise issues with the system supplier via the JD \’Request Tracker\’ system
- To escalate high severity issues to the Lead Technician
Skills and Experience
- Control Room or Helpdesk experience
- Experience within an automated distribution centre or similar site
- MatfloWMS, PSB Selektron & SCADA, Dematic SCADA
- Use of handheld radios
- Intermediate to Advanced Excel skills
- System user management experience
- Experience of using \’Request Tracker\’ or other ticket management system
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Retail
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Control Room Technician - Control Room-T1 N employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Technician - Control Room-T1 N
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as MatfloWMS and SCADA. Understanding how these systems work will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any relevant experience you have in automated distribution centres or similar environments. Even if it's not directly related, showcasing your adaptability and willingness to learn can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills, especially in relation to monitoring systems and escalating issues. Think of examples where you've successfully identified and resolved problems in a previous role or project.
✨Tip Number 4
Network with current or former employees in similar roles, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Control Room Technician - Control Room-T1 N
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Control Room Technician position. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: If you have any experience in control rooms, helpdesk roles, or automated distribution centres, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your skills with systems like MatfloWMS and SCADA.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your background aligns with the company's needs. Mention your ability to work in a team and your problem-solving skills, as these are crucial for the position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JD Sports Fashion
✨Understand the Role
Make sure you have a clear understanding of what a Control Room Technician does. Familiarise yourself with the responsibilities mentioned in the job description, such as monitoring systems and coordinating with teams. This will help you answer questions confidently.
✨Showcase Relevant Experience
Even if you’re applying for an entry-level position, highlight any relevant experience you have, whether it’s from previous jobs, internships, or coursework. Mention your familiarity with systems like MatfloWMS or SCADA, as this will demonstrate your readiness for the role.
✨Prepare Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the team dynamics, the technology used, or how success is measured in the role. It shows your interest and helps you gauge if the company is the right fit for you.
✨Demonstrate Teamwork Skills
Since the role involves working closely with various teams, be ready to discuss examples of how you’ve successfully collaborated with others in the past. Highlight your communication skills and ability to work under pressure, as these are crucial in a control room environment.