Instore Merchandiser in Birmingham

Role Overview

As part of the in‑store team, you will provide visual support to the store, engaging our customers by creative product placement and utilising the latest fashion trends. You will create window and in‑store displays while maximising store profitability through enticing visual concepts.

Responsibilities

• Merchandising – Follow a weekly visual merchandising brief and apply it in your store. Attract, engage and motivate customers into making purchases by using advanced visual techniques. Ensure that mannequins, displays and windows are alternated through the seasons and retail calendar events. Set up and monitor in‑store promotions using POS. Analyse Oracle figures to assist with product placement and floor moves.
• Training & Development – Provide training and assist with team development on merchandising and display. Ensure that weekly development takes place to fill future roles. Communicate and provide feedback to the Town Merchandiser on visual merchandising activity in store.
• General – Work in a highly professional manner, leading by example at all times. Conduct your work safely and responsibly. Promote a high standard of hygiene, cleanliness, and maintenance in line with company procedures.

Role Objectives and KPIs

• Strategically place merchandise to maximise visibility and accessibility, ensuring high‑demand products are prominently displayed.
• Develop compelling displays that attract customers, align with brand standards, and highlight key product features and promotions.
• Collaborate with store colleagues to ensure adequate stock levels are maintained.
• Identify trends and refine merchandising strategies to capitalize on emerging opportunities.
• Execute promotional campaigns to maximise sales.

Skills and Experience

• Visual merchandising or retail experience is advantageous.
• Excellent time‑management skills.
• Strong verbal and written communication skills.
• Be creative, imaginative, and have a flair for fashion.

Benefits

• Company discount of 25 % off a large number of products in‑store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
• Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
• Access to counselling services, digital health and well‑being advice through our benefits platform (TELUS Health).
• Health cash plans.
• Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
• Access to apprenticeships & accredited qualifications – earn while you learn and gain nationally recognised qualifications (England only).
• Discounted gym memberships at JD Gyms.
• Access to colleague networks to share lived experiences and support initiatives that drive positive change.
• Opportunities to volunteer and contribute to JD Foundation.
• Employer engagement forums to help influence positive change.
• Incremental holiday allowance.