At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join size?, a leading streetwear brand with a creative community vibe.
- Benefits: Enjoy 25% off products, health plans, and personal development opportunities.
- Why this job: Be part of a dynamic team and grow your career in fashion and retail.
- Qualifications: Positive attitude, strong communication skills, and a passion for customer engagement.
- Other info: Flexible shifts and opportunities to volunteer for positive change.
Size?- 0083 London, 32-34 Carnaby Street, London, Westminster, United Kingdom
Job Description
Established in 2000, size? has since evolved into one of the most influential, leading streetwear brands that represent a community connected by fashion, music, sport and art. From supplying our customers with all of the finest brands in footwear, apparel and accessories from across the globe for over two decades, the size? brand has grown to include its roster of highly sought-after worldwide exclusive product releases – including collaborations with Nike, adidas Originals, New Balance, Reebok and many more. From showcasing and celebrating all things streetwear and the cultures that influence it through size?collections; to working directly with some of the UK’s most creative universities through size?syllabus, the size? franchises have evolved over the years to help play a core role in connecting us to our customers.
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
Process sales transactions, including cash handling and card payments accurately.
Upsell and cross-sell products to maximise sales opportunities.
Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
Address and resolve customer queries in a professional manner.
Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s:
Contribute to achieving or exceeding the stores monthly sales target.
Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT .
Achieve upselling or cross-selling targets.
Maintain a high Net Promotor Score.
Ensure all stock on the shop floor is fully replenished
Skills and Experience :
A positive attitude towards a fast-paced, customer focused retail environment.
An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
Flexibility to work various shifts, including weekends and holidays, based on store needs.
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
Health cash plans
Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
Discounted Gym memberships at JD Gyms
Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
Opportunities to volunteer and contribute to JD Foundation
Employer engagement forums to help influence positive change
We know our colleagues work tirelessly to make JD Outdoors the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Size?- 0083 London, 32-34 Carnaby Street, London, Westminster, United Kingdom
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Store Colleague - SIZE- employer: JD Sports Fashion PLC
Contact Detail:
JD Sports Fashion PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - SIZE-
✨Tip Number 1
Get to know the brand! Before you step into that interview, make sure you’re clued up on size? and what they stand for. Familiarise yourself with their latest collections and collaborations. This shows you’re genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet a customer or handle a tricky situation. Role-playing with a friend can help you feel more confident. Remember, it’s all about creating that exceptional shopping experience!
✨Tip Number 3
Show off your sales skills! Be prepared to discuss how you’ve driven sales in the past or how you would upsell products. Bring examples of times you’ve exceeded targets or helped customers find exactly what they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at size? and ready to dive into the world of streetwear.
We think you need these skills to ace Store Colleague - SIZE-
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for streetwear and customer service shine through. We want to see that you’re genuinely excited about the role and the brand!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or customer service. We love seeing how your skills align with what we do at size? and how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. No need for fluff – just show us what you've got!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JD Sports Fashion PLC
✨Know Your Stuff
Before heading into the interview, make sure you know all about size? and its brand ethos. Familiarise yourself with their product range, especially the exclusive collaborations. This shows your genuine interest and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in the past. Think about times when you resolved issues or created memorable shopping experiences.
✨Be Ready to Sell
Expect questions that test your sales skills. Practice upselling and cross-selling scenarios. You might be asked how you would encourage a customer to buy additional items, so have some strategies ready to impress!
✨Dress the Part
Since size? is all about streetwear, make sure your outfit reflects that vibe. Wear something stylish that aligns with the brand's aesthetic. This not only shows your understanding of the culture but also helps you feel confident during the interview.