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- Tasks: Join us as a Part Time Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Sports is a leading omni-channel retailer in sports fashion, established in 1981 and listed on the FTSE100.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development opportunities.
- Why this job: Be part of a dynamic team focused on growth, innovation, and exceptional customer experiences.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Opportunities for career progression and access to apprenticeships and accredited qualifications.
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019.
We are seeking an enthusiastic Part Time Sales Assistant (8+ hours) to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly and ensuring they receive the best experience.
- Drive and exceed sales targets by utilizing in-store devices and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed.
- Process sales transactions accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPIs:
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself and learn new skills.
- Confident interpersonal and communication skills.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
We offer amazing benefits including a company discount of 25% off a large number of products in-store and online, exclusive deals and discounts from retail and hospitality businesses, access to counselling services, health cash plans, a wide range of internal development courses, discounted gym memberships, and opportunities to volunteer and contribute to JD Foundation.
Store Colleague - Part Time employer: JD Sports Fashion PLC
Contact Detail:
JD Sports Fashion PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - Part Time
✨Tip Number 1
Familiarise yourself with JD Sports' product range and current promotions. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss how you can contribute to maintaining high customer satisfaction at JD Sports.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours, especially weekends and holidays. Highlighting your willingness to adapt to the store's needs can set you apart from other candidates.
✨Tip Number 4
Demonstrate your passion for sports and fashion during your conversations. Sharing your personal interests can help you connect with the team and show that you're a great fit for the company culture.
We think you need these skills to ace Store Colleague - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you provided exceptional customer service or achieved sales targets, as these are key for the Store Colleague position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at JD Sports specifically and how your skills align with their goals of being customer-focused and innovative.
Highlight Your Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability in your application. This shows that you are willing to adapt to the store's needs, which is crucial for a part-time position.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've successfully engaged with customers in the past. Highlight your communication skills and ability to work well in a team, as these are essential for delivering an exceptional shopping experience.
How to prepare for a job interview at JD Sports Fashion PLC
✨Show Enthusiasm for Customer Service
As a Store Colleague, your role revolves around providing exceptional customer service. Make sure to express your passion for helping customers and creating a positive shopping experience during the interview.
✨Demonstrate Sales Skills
Be prepared to discuss how you can drive sales and exceed targets. Share examples of how you've successfully upsold or cross-sold products in previous roles, as this will show your potential employer that you understand the importance of maximising sales opportunities.
✨Highlight Teamwork Experience
Working closely with other sales assistants is key in this role. Talk about your experiences in team settings, how you contribute to achieving common goals, and how you handle challenges within a team.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Think of specific situations where you resolved issues effectively, as this will demonstrate your capability to maintain high customer satisfaction.
