Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Group is a leading omni-channel retailer in sports fashion, established in 1981.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development courses.
- Why this job: Be part of a dynamic team focused on growth, innovation, and exceptional customer experiences.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Opportunities for career progression and access to apprenticeships available.
The predicted salary is between 12000 - 18000 £ per year.
Overview
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Thank you for your time
#JD
#J-18808-Ljbffr
Store Colleague employer: JD Sports Fashion PLC
Contact Detail:
JD Sports Fashion PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with JD Group's brand values and customer service philosophy. Understanding what makes them unique will help you align your approach during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing relevant experiences. Whether it's in retail or another sector, highlight how you've successfully managed multiple tasks while maintaining excellent customer service.
✨Tip Number 3
Prepare to discuss specific sales techniques you've used in the past. Being able to articulate how you've driven sales or exceeded targets will demonstrate your capability to contribute to JD Group's goals.
✨Tip Number 4
Network with current or former employees of JD Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Colleague position. Understand the responsibilities and skills required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and retail. Use specific examples that demonstrate your ability to meet sales targets and provide exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for JD Group and how you can contribute to their goals of being a people-led and customer-focused organisation.
Showcase Your Skills: In your application, emphasise your interpersonal and communication skills. Provide examples of how you've successfully engaged with customers in previous roles, as this is crucial for the Store Colleague position.
How to prepare for a job interview at JD Sports Fashion PLC
✨Show Enthusiasm for Customer Service
As a Store Colleague, your primary role is to provide exceptional customer service. Make sure to express your passion for helping customers and creating a positive shopping experience during the interview.
✨Demonstrate Sales Skills
Be prepared to discuss how you can drive sales and exceed targets. Share examples of how you've successfully upsold or cross-sold products in previous roles, as this will show your potential employer that you understand the importance of maximising sales opportunities.
✨Highlight Teamwork Experience
Working closely with other sales assistants is crucial in this role. Talk about your experiences in team settings, how you contribute to achieving common goals, and how you handle challenges within a team.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Think of specific situations where you resolved issues effectively, as this will demonstrate your capability to maintain high customer satisfaction.
