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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: GO Outdoors inspires everyone to enjoy the great outdoors with quality gear at unbeatable prices.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and opportunities for personal development.
- Why this job: Be part of a passionate team that values integrity, responsibility, and teamwork while making a difference.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Opportunities for career progression and access to apprenticeships available.
The predicted salary is between 20000 - 30000 ÂŁ per year.
At GO Outdoors our purpose is strong and clear; âto inspire and equip everyone for life outdoorsâ. Thatâs because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values arenât just posters on the wall, we live them every day; âOne Team âwe are stronger togetherâ, âResponsibility âwe take ownershipâ, âPassion âwe believe in what we doâ and âIntegrity âwe do the right thingâ. Clear values which help us to fulfil our mission to be âthe nations favourite outdoor retailerâ. If you share our passion and want to make a difference join our team to be a part of something âunbeatableâ!
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
Process sales transactions, including cash handling and card payments accurately.
Upsell and cross-sell products to maximise sales opportunities.
Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
Address and resolve customer queries in a professional manner.
Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPIâs:
Contribute to achieving or exceeding the stores monthly sales target.
Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT .
Achieve upselling or cross-selling targets.
Maintain a high Net Promotor Score.
Ensure all stock on the shop floor is fully replenished
Skills and Experience :
A positive attitude towards a fast-paced, customer focused retail environment.
An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
Flexibility to work various shifts, including weekends and holidays, based on store needs.
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
Health cash plans
Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
Access to apprenticeships & accredited qualifications â Earn while you learn and gain nationally recognised qualifications (England Only)
Discounted Gym memberships at JD Gyms
Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
Opportunities to volunteer and contribute to JD Foundation
Employer engagement forums to help influence positive change
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don\ât hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time
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Store Colleague employer: JD Sports Fashion PLC
Contact Detail:
JD Sports Fashion PLC Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Store Colleague
â¨Tip Number 1
Familiarise yourself with GO Outdoors' product range and values. Understanding their mission to inspire outdoor activities will help you connect with customers and demonstrate your passion during the interview.
â¨Tip Number 2
Prepare examples of how you've provided exceptional customer service in the past. Highlighting specific instances where you went above and beyond can showcase your ability to meet their high standards.
â¨Tip Number 3
Practice your upselling and cross-selling techniques. Being able to confidently suggest additional products to customers can set you apart, as this is a key responsibility for the role.
â¨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Since they value a 'One Team' approach, expressing your willingness to support colleagues and contribute to store targets will resonate well with the hiring team.
We think you need these skills to ace Store Colleague
Some tips for your application đŤĄ
Understand the Company Values: Before applying, take some time to understand GO Outdoors' values such as teamwork, responsibility, passion, and integrity. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use specific examples that demonstrate your ability to drive sales and provide exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for outdoor activities and how you can contribute to the team. Mention any personal experiences that relate to the outdoors to make your application stand out.
Prepare for Potential Questions: Think about common interview questions related to customer service and sales. Prepare answers that showcase your skills and experiences, particularly in fast-paced environments, to impress the hiring team.
How to prepare for a job interview at JD Sports Fashion PLC
â¨Show Your Passion for the Outdoors
Make sure to express your enthusiasm for outdoor activities during the interview. Share personal experiences that highlight your love for the outdoors, as this aligns with the company's mission and values.
â¨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role of a Store Colleague.
â¨Understand the Company Values
Familiarise yourself with GO Outdoors' core values: One Team, Responsibility, Passion, and Integrity. Be ready to discuss how you embody these values in your work and how they resonate with your personal beliefs.
â¨Prepare for Sales Scenarios
Think about potential sales scenarios you might encounter in the store. Be ready to discuss how you would upsell or cross-sell products effectively, demonstrating your ability to drive sales and meet targets.
