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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join JD Sports, a leading global retailer in sports fashion and outdoor gear.
- Benefits: Enjoy staff discounts, personal development opportunities, and a vibrant work culture.
- Why this job: Be part of a dynamic team and grow your career in the exciting world of retail.
- Qualifications: Positive attitude, strong communication skills, and a passion for customer engagement.
- Other info: Flexible shifts available, including weekends and holidays, to fit your schedule.
Overview
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Role overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Providing a knowledgeable and seamless customer experience for all customers that enter the store.
- Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.
- Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on current trends, in store promotions and continuously evolving store processes.
- Drive sales, ensuring that targets are achieved and, where possible, exceeded.
- Utilise the in-store devices, offering the customer the whole product range.
- Provide alternatives and add on sales at every opportunity.
- Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.
- Ensure that product is priced correctly.
- To deputise for other staff, work within departments, or carry out other duties as required.
- Always represent JD Sports in the most professional manner.
- Conduct your work in a safe and responsible manner.
Role objectives and KPI’s
- Provide exceptional service to ensure customer satisfaction and retention.
- Actively drive sales to support the store in meeting and exceeding the stores financial goals.
- Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.
Skills and Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
- We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Thank you for your time
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Seasonal Store Colleague employer: JD Sports Fashion PLC
Contact Detail:
JD Sports Fashion PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Store Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JD Sports. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your skills and experiences that align with the role of a Seasonal Store Colleague. Be ready to share examples of how you've provided excellent customer service or worked well in a team.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are serious about joining the JD Sports family. Plus, it gives a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Seasonal Store Colleague
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and customer service shine through. We want to see that you're excited about the opportunity to work with us at JD Sports and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our goals of being a people-led and customer-focused organisation.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at JD Sports Fashion PLC
✨Know the Brand
Before your interview, make sure you do some research on JD Sports. Understand their values, recent promotions, and what sets them apart in the sports fashion industry. This will show your enthusiasm and help you connect your answers to their goals.
✨Showcase Your Customer Service Skills
As a Seasonal Store Colleague, customer service is key. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues. Highlight your ability to engage with customers and create a positive shopping experience.
✨Demonstrate Team Spirit
Collaboration is crucial in retail. Be ready to discuss how you've worked effectively in a team before. Share specific instances where you contributed to achieving sales targets or supported your colleagues, as this aligns with JD's focus on teamwork.
✨Be Ready for Role-Play Scenarios
Interviews for retail positions often include role-play scenarios. Practice responding to common customer interactions, such as handling complaints or upselling products. This will help you feel more confident and prepared during the actual interview.
